In the post I explained that MSE on her Toshiba laptop running XP with SP3 turned itself off. MSE has done the same thing on my desktop running XP with SP3. I like MSE very much, but I've done a lot of Googling with no success in getting MSE to turn on.

I had to return home (out of state) and didn't want to leave her unprotected. However, she needed me to do other things with her, and I wasn't able to check the forum yesterday before returning home last night. This is the first I've been on my computer and am shocked that the post is not showing. (I did see it after I posted it.)

Do I need to remove MSE before installing another antivirus program since it is turned off? MSE does not show in the Control Panel's Add/Remove Programs nor in Revo Uninstaller. No one will be using the pc until September when her daughter and I will be visiting.

As always, I greatly appreciate your help. Thank you.
abreeze

You need to try to remove it as properly as possible it if you install another anti-virus brand for sure.

Think I would just remove MSE then reinstall it. BUT... it sounds like you both have some identical problem with it not showing up in both add/remove's.
Often times a virus will disable your anti-virus program, SCan Scan SCAN!!!! or it maybe is another program you have installed conflicts.

Have you looked around in Event Viewer .. it may tell you the problem.

Thanks, Mikie, for your link to uninstall MSE manually. It's too late to power up my XP desktop to check it out. I probably won't be able to look at it until Monday. I'll use my original post for follow up postings.