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lily313

Stain problems on new windows

lily313
10 years ago

We are trying to determine the best solution to a troubling problem. We are replacing most windows in our home. We approved the stain sample, but the windows arrived with noticeable differences. The contractor is, through their sub who did the finishing, suggesting corrective measures such as varnish tinting to correct the problem. With the multiple issues our confidence in the sub fixing the problem to our satisfaction is minimal. While we have a lot of confidence in the contractor, this situation is very unsettling and obviously involves a large financial commitment on our part. In addition, one sliding door was installed before the problem was caught, and that door seems to have parts that are close to right color but other parts that are not. I am guessing that part of the door received more coats of stain than the other part. This door is fortunately closer to the color in the sample than the windows, which have a decidedly orange cast. Delaying the installation will also impact other parts of the remodeling that we are doing. I am also posting this in the Windows forum. Any advice on how to proceed? Suggestions for how to best correct the color? Thank you!

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