I recently purchased a 20kw air cooled generator from a Generac distributor. The unit initially started and ran, tested ok. The first actual power outage that occured the unit came on and operated about 45 minutes then while the motor kept running the unit quit producing power.After checking all breakers I called an electric company that warranties generac. They found copper wire from inside the generator in the bottom of the housing.They call Generac and was told this is a widespread problem with the 20kw.Now with 3 hurricanes brewing in the Atlantic and after spending 6000+ dollars for a backup generator I am witout.When calling the company they said it would be 2 or 3 weeks before they could ship a replacement,but could not give an actual timeframe.The 2 or 3 weeks is what they told the warranting company.Be aware of this issue with Generac Generators.
petey_racer
dezwit
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