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embedded_tim

Casements: Andersen 400 vs Sunrise

embedded_tim
12 years ago

Hi Window Forum!!

First time post here! My name is Tim and I'm from Rochester, NY.

Well, my wife and I plunked down a fairly large sum of money and bought what we thought was a "move-in-ready" home (built in 1990). After moving in, painting, and decorating, subtle imperfections in the home started to surface. We were fully aware that no home is 'perfect' but we assumed that no major work would need to be done within the next 5 years. Well... we were wrong.

During our Home Inspection, the Inspector noted several broken seals in the windows (Hurd: most likely builder basic). We pressed the seller to fix the windows; the best they could do was call a company that attempted to remove the condensation from the windows and 'recreate' the vacuum. It looked like it worked for a few weeks, but alas, fog reappeared. All in all, we decided to just settle with foggy windows.

A few months after moving in, we started noticing most of the ~30 casement windows weren't closing properly. When cranking the window in, the sash wouldn't align with the window opening. Most of these windows, I've had to drill a screw into the sash so I could lift the windows and pull them into place to close the lock.

We also noticed significant amounts of damaged hardware, rot at the internal hinges, and a clear ooze around the window near the spacer. This brought us to the point of interviewing companies and contractors to put replacement windows in. After talking with ~10 candidates we decided that full tear-outs would be the better option (entertaining vinyl siding the home at the same time).

I've narrowed our window options down to casements; either the Andersen 400 casement or the Sunrise vinyl casement window. I know that the Andersen is a wood vinyl-clad window and the Sunrise is a straight vinyl window but I'm interested in hearing from the pro's: given the choose, which would you recommend your son/daughter/nephew/niece put into their home??

Thanks for any input!!

Comments (36)

  • mmarse1
    12 years ago

    Sunrise is a high end window and made with a high grade vinyl.not a garden variety window.unlike vinyl cheap vinyl windows that the building supply stores carry, sunrise will never warp and always look nice. Believe it or not sunrise has much better structural as well as performance numbers than the Andersen. I prefer sunrise.

  • skydawggy
    12 years ago

    If you like the look of wood, go with the Andersen or take a look at Marvin.
    If you decide you want vinyl, Sunrise makes an excellent casement window. IMO the best vinyl casement window on the market of any manufacturer in terms of overall performance and aesthetics.

  • embedded_tim
    Original Author
    12 years ago

    Thanks for the replies!

    Any idea on where the Andersen 400 and Sunrise casements fair against each other in terms of price?

    Also, given this comparison, which Marvin line would compete against the Andersen 400 or Sunrise?

    Thanks!

  • PRO
    Windows on Washington Ltd
    12 years ago

    If you aren't married to wood, the Sunrise casement is better.

  • skydawggy
    12 years ago

    Pricing is subjective and varies among different dealers and it can also depend on what's involved in the installation. I would suggest contacting several dealers for the windows you are interested in and getting several quotes. This would also be a good time to ask questions about installation techniques. Sometimes just asking a dealer why you should use him can produce a wealth of information. Never assume that install techniques are all the same, they aren't.

  • embedded_tim
    Original Author
    12 years ago

    Wow! Thanks for all the replies!
    After looking a little more, it may be difficult to purchase Sunrise windows in my area. Apparently only one installer sells them in our area, and I'm not sure they'd be open to the cash'n-go idea.

    In an effort to save money, I'd like to do the installs myself (rabid DIY). I have a contractor friend that has offered to show me the ropes on the first few windows I do. It seems like A400 can easily be purchased at any lumber yard.

    What do the pro's recommend in terms of other high quality casement windows (vinyl, wood, or fiber-clad)??

    Also, are there any reasons to choose wood beyond aesthetics?

    Thanks so much!

  • mmarse1
    12 years ago

    you're going to invest all that money in new windows and yet you are having " a contractor friend show you the ropes regarding installation".. i think a smarter thing to do would be to hire a true professional who is an expert in window installations. i have yet to see a "do it yourselfer" install a window correctly. i have also not seen a "jack of all trades" contractor ever install a window correctly. you will be saving yourself alot of time and money by doing it right and leaving it up to a pro.

  • doug_gb
    12 years ago

    I installed an Anderson egress window (series 400) - vinyl outside - pine inside. As a amature wood worker, DIY'er, and engineer, I thought the Anderson was well constructed. No problems for the 3 yrs it's been installed, here in Minnesota.

  • PRO
    Windows on Washington Ltd
    12 years ago

    Andersen 400 is a solid window and probably their best line.

  • embedded_tim
    Original Author
    12 years ago

    Can Sunrise casements be used in new construction??

  • PRO
    Windows on Washington Ltd
    12 years ago

    Yes.

    They should have the option of a clip in nailing fin or it may come standard and be ripped down for retrofit applications.

  • embedded_tim
    Original Author
    12 years ago

    Great!

    Are there any 'gotchas' when installing wood windows vs vinyl. I know that the expansion/contraction ratio for vinyl is much higher than wood, but does this require any consideration when doing a full-install? Does the space between the rough opening and the window need to be larger for vinyl?

    Thanks!

  • PRO
    Windows on Washington Ltd
    12 years ago

    No.

    Proper installation is proper installation. The differential amount of expansion between wood and vinyl would not be enough to change the required relief during a normal installation.

  • embedded_tim
    Original Author
    12 years ago

    So... I've got a local Sunrise dealer and I've priced out the windows. I didn't realize that Sunrise casements did not come with extension jambs.

    When I build out the EJ, should I caulk the wood to the vinyl?

  • PRO
    Windows on Washington Ltd
    12 years ago

    Yes and spray foam larger gaps.

  • PRO
    Windows on Washington Ltd
    10 years ago

    I don't think Sunrise had "manufacturer's reps" that sell their product direct.

    I suspect this was a salesperson for a company that is a Sunrise dealer.

    Sorry about the cheesy and greasy sales approach and presentation. That is now how customers should be treated.

    I would call Sunrise and let them know who you met with and about your experience. They are a top notch company and will want to know about your experience and how someone represented their product.

  • DIY505
    10 years ago

    Windsonwashington,
    I took your advise. You are correct, Sunrise apologized and stated that it was in fact a dealer employee mis-representing themselves. It is very unfortunate because I like the product. Guess I need to look for other options. Do you know any sites that list the suggested retail price of windows? It would be nice to know.

  • millworkman
    10 years ago

    Why not look for another Sunrise dealer, they should be able to steer you to one? Also window prices are not available on line as there are to many variables and or options that effect the pricing so much that it would do more harm than good.

  • PRO
    Out of the Woods Inc.- Window & Door Specialists
    10 years ago

    I would ask them for a list of dealers in the area. The only place you'll find prices online are big box stores which usually are selling very low quality windows anyways.

  • HomeSealed
    10 years ago

    Every window does have a retail "list" price, similar to a car's MSRP. Unfortunately, I don't know of anywhere that these prices are published other than asking a dealer. That said, these prices are ultimately irrelevant, because as mentioned above, there can be a tremendous price range on the same exact product depending on market, business model, and other factors. The only real way to compare is to get quotes... And let me also say, kudos to you for surviving the high pressure sales pitch. Sunrise IS very good, up there with Okna and Softlite. Find a company that will respect your time and intelligence.

  • Karateguy
    10 years ago

    Dispicable tactics. Move on.

  • tjfarnan11
    10 years ago

    DIY505 how did you make out with your situation. I sell Sunrise windows with a dealer in upstate NY. It really matters on who the dealer is on how he sells his product. Some dealers use scams and pressure to sell their windows. Where I work we use nothing but honesty and dignity. If you have any questions about Sunrise windows I would be glad to help. I have them in my own house and they are outstanding. The Restorations line is their best window.

  • susanlynn2012
    10 years ago

    The guy that sold Renewal by Anderson was here for 2.5 hours with so much pressure after his long sales pitch. For three double hung double pane windows and one sliding doors he wanted over $12,412! If I buy in two weeks, the price is $11,171 and if I buy today, the price was $9,495. I told him before he came here and before his speech that I NEVER buy the same day and I had someone coming by the next day. This was almost as bad as the Power Windows sales pitch two years ago that wanted over $24,000 with four added windows!

    The dealer that sold Sunrise came here for about one hour measuring and emailed me the next morning the quote for American Jewel Vinyl Replacement Windows Triple Glaze (hope this means triple pane since that is what I wanted), Double-Hung with a new Pro-Via Heritage Series Door and a Sunrise Vinyl Replacement Patio Door for the kitchen. Then when I asked him to give me a price for Sunrise Windows, he did right away via email the next day and the price was $926/ window versus $795/window. Replacement Windows- Triple Glaze. The two quotes only differed in their windows he sent me Windows with a new door and a new patio door.

    I am in a townhouse so I have to have Colonia Grids in my windows and Patio Door and the front door has to look the same. $926 - $795 = $131 more per window for Sunrise but it sounds like per this forum that it is worth it.

    So for triple pane instead of Anderson's Double Pane and going with Sunrise instead of American Jewel, I save so much and I get a front door! The price is half of what it is with Anderson if I take out the door PLUS I did not have to buy that day to get the price! I am not pressured and can decide up to a year on the quote.

    This company does a lot of windows for my townhouse complex and I can see why since they are local and fair.

    Hence, I would not take that one salesperson as a reflection on Sunrise.

  • doorproz
    10 years ago

    I could never endorse american jewel, i dont care how cheap you can get it for. Sunrise is a good window ( NOT sunrise essentials though) i also really like Okna, quantum 2 windows, and soft lite' s upper end Elements window.
    Provia make a great door but also look at HMI Doors, equally as nice particularly their steel doors that come with a woodgrain.
    How much was the patio door and how much was the entry door?

    This post was edited by doorproz on Tue, Dec 3, 13 at 17:56

  • HomeSealed
    10 years ago

    I'd also strongly favor the Sunrise product, right up there with the Okna, and Softlite units. Did you compare the performance data of the two products before choosing? Often times the same specs (ie: triple pane with argon) can yield dramatically different results such as several points of u-factor (actual tested thermal rating) and air leakage, etc. Kind of similar to how a V8 may get 200hp in one car, and 400hp in another. Gotta dig a little deeper.... Definitely a good choice on the entry and sliding doors though ;)

  • susanlynn2012
    10 years ago

    DoorProz & Homesealed, I thank you both! I have not made up my mind yet but I did know before posting, that I was not going with American Jewel and that is why I emailed the installer/store back and told them to give me a quote for the Sunrise as I knew he was a sunrise dealer since his name and store was given to me last year from Sunrise..

    Tomorrow night, I have a Okna approved dealer coming by whose name was given to me last year when I was going to get windows but decided to wait as they were so much money.

    I will share everything when I get my other quote and then I will make a decision. Anderson Renewal is not being considered and I do not want American Jewel windows despite the specs looking the same after doing reviews the other day.

    Thank you both and everyone on this forum that posted above for sharing what you know. Anyone else who wants to give input to this thread, that would be helpful.

    Homesealed, thank you for letting me know that the entry door and sliding doors is a good choice. :)

  • doorproz
    10 years ago

    No problem Lynn2006. I use both provia and hmi and they are both great.
    I just saw the new okna patio door when i installed an HMI entry door and i was shocked as to how nice it was. Very good looking patio door and well made.
    To okna's credit, they have the lowest air leakage rate of any patio door that i know of.

  • susanlynn2012
    10 years ago

    Doorproz, thank you for letting me know that the Okna door has the lowest air leakage rate of any patio door. I can't wait to get quotes for Okna windows and doors tomorrow.

  • Karateguy
    10 years ago

    The okna and sunrise doors are probably the top two out there IMO. Okna has the performance advantage and a fully welded frame, well the sunrise operates a little "lighter" if you have small children or elderly peeps.

  • PRO
    Windows on Washington Ltd
    10 years ago

    +1 Karateguy.

    Astute and correct observations.

    The Okna door, while tight as a drum for a SGD, can be a tad bit tough to slide in the larger openings.

    There are some tricks you can do to tweak and improve the operation but she is still a heavy beast because of the 33% thicker glass and capture weatherstripping design.

  • susanlynn2012
    10 years ago

    DoorProz, Homesealed, Karateguy, WindowonWashington & any other professionals or knowledgable door people:

    Okna 8800 " elegante patio door

    Same specs for the: okna 800 " EnviroStar" deluxe double hungs Double Pane glass Vinyl Window

    $150 more for triple pane

    The knowledgeable installer & salesperson wrote: "Remember, triple lane is heavy on a door. I think I would prefer you get double pane for the door and triple for the windows, the patio door is extra strength tempered glass, there will be plenty of noise reduction."
    ------------------------------------

    Sunrise Vinyl Replacement Patio Door includes Quad 4 Layer Weather Stripping.

    Sunrise Vinyl Replacement Patio Door with double pane windows is $238 more than the Okna Patio Door with the double pane glass.

    Which is the better door and should I stay with double pain and not go with Triple Pane despite wanting my door to be as warm as possible as my kitchen table sits in front of the door?

  • doorproz
    10 years ago

    I agree with what your okna dealer is saying. I also answered your other post.

  • susanlynn2012
    10 years ago

    Thank you doorproz so much!

  • HU-815400709
    3 years ago

    We have sunrise.....they are definitely high quality. However....if you have alot of uv ( I am at 8500 ft altitude)....don't get sliders with built in blinds as they will deposit a fine dust inside the glass as the threads decompose.

    We will see how they behave with their warranty. I have started the process.


  • HU-815400709
    3 years ago

    I especially love my casement (crank) windows