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ep55441

Sliding Patio Door Broken Seal HELP

ep55441
13 years ago

Hi Everyone. I have a vinyl sliding patio door where the fixed side has moisture collecting between the panes. The patio door is only 5 years old and I am assuming that there may be a warranty still on the product.

The problem is, I can't identify who the manufacturer is. There is a small stamp in the upper corner of the window with the name GUARDIAN along with some codes. But when I go to the Guardian web site, it looks like they just make the glass itself. Is that right?

Is there any other location where the manufacturer might be indicated? I looked all over the frame and window and even on the black rubber seal between the panes and nothing is there.

If I can't find the manufacturer to file a warranty claim, should I simply have the fixed glass side repaired or replace the entire unit? I thought about having it repaired but I've been told by a couple people that the entire unit should be replaced.

If ANYONE can help i would be so grateful! Thank you!!

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