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pds22

Loewen or Marvin?

pds22
11 years ago

New construction and was planning on moving forward with Marvin Ultimates aluminum clad - casements, french door, sliding glassdoor. Friend who is trim carpenter suggested looking at Loewen given douglas fir usage and where now have Loewen quote that is $3k less than Marvin quote now received for mixed douglas fir.

Hence wanted to inquire to folks if would select Loewen or Marvin and if any recent Loewen experiences, concerns to be aware of. Previous posts indicate delays with delivery times and service for Loewen. Also seems as if Loewen did not fare so well with housing downturn unlike Marvin which gives some concern as well. There are only a couple Loewen dealers in my area vs several Marvin dealers.

Also saw previous post as to Loewen standard not being vertical douglas fir but rather "flat grain" douglas fir. Is this correct?

Thanks in advance.

Comments (24)

  • millworkman
    11 years ago

    Yes Loewen standard is "mixed grain" Douglas Fir which I feel is a good stable window wood (better in my mind than Ponderosa Pine). Loewen I don't have much experience with as the dealer I had worked for took on the line same time I left. However a very good friend of mine has the exclusive territory dealership in NYC and he tells me they are a excellent product and very comparable in quality to Marvin.

  • PRO
    Windows on Washington Ltd
    11 years ago

    +1

    Everything I have seen and read puts them right on par with the premium woods out there.

  • millworkman
    11 years ago

    The "vertical grain doug fir" is more please aesthetically but really does not any strength to the wood. If they are cheaper than the Marvin Ultimates I would run with them as from what I have been told they are more in a lot of markets!

  • millworkman
    10 years ago

    Marvin Ultimate's are not fiberglass, Integrity and Infinity would be fiberglass and should be less than Ultimates. So I am confused some what as to what your actually quoted on?

  • radar
    10 years ago

    Sorry, we were quoted on the Ultimates, not the Integreties. No fiberglass involved.

  • millworkman
    10 years ago

    OK then. It really is a toss up then with which company will give you the best service in your opinion. I think the Marvin is a nicer window while the Loewen is still a very nice window it is a small step down from Marvin. If your gut is telling you the Loewen guy may not be around long term then that would weigh pretty heavy towards my decision as you know Marvin dealers will always be around. While I have no doubt that Loewen itself will be around there very well be no distributor in your area of this guys goes out of business.

  • HomeSealed_WI
    10 years ago

    Good advice above. On product alone I think that the Loewen probably presents a better value here, but I would DEFINITELY give proper weight to the stability, reputation, and quality of the company that sells and installs the windows. That could well be worth more than the $3700...
    ...Imagine 5 years from now, your windows are all twisted up and leaking. You go back to the dealer and he is out of business. Now you go to Loewen directly and they tell you that the issues were 100% installation related and there is nothing that they can do. The company installing should get at least as much weight as the product itself. Stuff like this happens everyday in this industry. FAR too many dealers selling for cheap because they don't understand how to run a business, so 5 yrs later their doors are closed.

    This post was edited by HomeSealed_WI on Wed, Jan 15, 14 at 16:38

  • radar
    10 years ago

    Very goods points, which reflect my concerns, too. I don't know the likelihood of the Loewen windows needing warranty work 5 or more years from now, but if that chance is really pretty darn remote, then I'd be tempted to go with them. Otherwise, it's probably not a chance worth taking....

  • HomeSealed_WI
    10 years ago

    Loewen makes a good window, but all windows have little things from time to time. A glass seal failure, stress crack, a hardware piece breaks, and so on and so forth. As I mentioned above however, that is not as much a concern. You would simply get those parts from another Loewen dealer, if not manufacturer direct. The concern is where the installation is concerned. When it comes to major warranty claims in the first 10 years, improper installation is astronomically more common than product failure. If/when that should happen and your dealer is no longer around, you are SOL quite frankly... Not saying that will happen, but just something to keep in mind and give proper weight.

  • millworkman
    10 years ago

    The other thing to think about is why would you suspect this dealer may not be around? Investigate whether ir not this maybe due to the fact that his business is not doing well possibly due to workmanship.

  • HomeSealed_WI
    10 years ago

    I agree. Clearly there is some reason that you are feeling cautious about this company, I'd probably go with your gut on that.

  • radar
    10 years ago

    The business seems fine. It's been around for 7 years or so. It's just that the owner is 50 and has 5 employees. A small family operation. When the owner decides it's time to retire, I'm not sure there will be a successor.

  • PRO
    Ultra Windows
    10 years ago

    Generally, owners don't just walk away from a business they've built up over many years. He's most likely got a plan in place for his departure.

    The Loewen window is a fine product, and unlikely to give you much trouble. If you do end up needing something down the road and the dealer is gone, you've got $3000.00 to use. If the don't have any issues, you've got a fair savings in your pocket.

  • HomeSealed_WI
    10 years ago

    +1. At 50 yrs old, most business owners are not planning on getting out anytime soon, especially not after only 7 yrs. I'd thoroughly vet any company that you are considering, but I would not disqualify the, based solely on that.

  • radar
    10 years ago

    Thanks again for all your input.

    My only concern with the local Loewen dealer is about getting service 10-15 years from now should he close up shop. The next closest Loewen dealer, at this time, is 350 miles away. Maybe Loewen will expand its dealer network over the next 10-15 years.

  • millworkman
    10 years ago

    You mention the Loewen being $3000 less. That may be a large percentage or a minimal one as you do not tell us what the overall price neighborhood was. To me that may make a difference as in if the job 75k worth of doors and windows I would run with the Marvin's all day as I believe them to be the "better" window. However if the total was 20k Loewen all day!

  • radar
    10 years ago

    A followup question: for those of you who believe the Ultimate is a better window, in what way(s)?

  • oberon476
    10 years ago

    Way off topic, but what the heck. Puts a bit of a different spin on the subject:

    January 7, 2013

    Marvin Windows & Doors and Loewen usually battle for sales with homeowners, architects and builders, but this week, employees of the neighboring window and door makers will face off in an international border battle for bragging rights on the hockey rink.

    About 90 miles separate Warroad, Minn.,"home of Marvin" and Steinbach, Manitoba "home of Loewen". A group of Loewen employees will make the trip south on Saturday, Jan. 12, to help inaugurate WarroadâÂÂs newly remodeled Olympic Arena. The game begins at 4:30 p.m.

    There is no charge for admission to the game, but free-will donations will be accepted to raise funds for new tables and seating in the arena lobby. Concession sales at the event also will go toward lobby furnishings, and there will be a raffle of VIP hockey gear and other items.

    âÂÂWeâÂÂre happy to invite our friends from Loewen to Warroad, to show them how we play hockey in Minnesota,â says Paul Marvin, Marvin's director of materials. âÂÂAll kidding aside, these are two great companies that share a Northern heritage and a love of winter sports that crosses national borders. WeâÂÂll have players from just about every department, and every age range."

    Refereeing the game will be Warroad native, NHL All-Star and 1980 Olympic gold medal âÂÂMiracle on Iceâ team member Dave Christian. Despite being a Warroad native, Christian is uniquely suited to referee the game without favoritism, as he is also quality manager of Cardinal Glass in Fargo, N.D., which produces insulating glass for both Marvin and Loewen.

    Another local legend, Marvin plant manager and 40-year employee Ron Lund, has signed on to manage and coach the Warroad squad. âÂÂIt will be a fun event to raise money for a worthy cause "and one team will go home with some friendly bragging rights,â Marvin says, adding that there are already plans for a rematch in March on LoewenâÂÂs turf.

    Here is a link that might be useful: http://www.windowanddoor.com/news-item/noteworthy/marvin-and-loewen-face-hockey-match

    This post was edited by oberon on Sat, Jan 18, 14 at 20:03

  • radar
    10 years ago

    OK guys, it's decision time. Any last minute thoughts would be appreciated.

    The price differential between the Loewens and the Marvin Ultimates is now down to $1,800 on a 20k job.

    They both carry 20 year warranties on glass failure and the aluminum cladding (both Kynar 70%), but Loewen goes 20 years for the wood (Douglas fir) whereas Marvin is 10 (pine).

    I would be interested in learning whether the Ultimates are a superior window, and if so, why. If not, it looks like Loewen.

    Thanks!

  • PRO
    Windows on Washington Ltd
    10 years ago

    I usually defer to the guys that deal with wood all day (i.e. millworkman) on these comparisons between well regarded windows.

    I can comment to the extent of dealing with non-US company sometimes providing some difficulties with lead and turn around time.

    The few times I have seen complaints about Marvin, they appear to have been handled extremely well and fairly.

    I think you are in the comparison of a Lambo vs. Ferrari at this point. Both are great...it just depends on your preferences.

  • toddinmn
    10 years ago

    The performance numbers could be compared such as U value, DP ratings and air infiltration. The actual air numbers can be elusive to find as most wood window companies post only the minimum standard, but they are out there somewhere.
    I always encourage to examine the actual product and look at construction, build quality, ect.
    As WOW has eluded to they are both nice units and it may come down to personal preference, performance numbers, small details in the construction of it.
    The biggest difference just may come down to installation and warranty and that can make all the difference.

  • PRO
    East Bay 10
    10 years ago

    From my experience the windows are fairly comparable. Loewen isn't quite furniture finish quality on the interior as there is some final work to be done to the interiors. There is a pretty big difference on the doors, so hopefully you have seen those and as wow referred to, Loewen's leadtimes can be excessive so check those at time of order to make sure your project isn't delayed.

  • toddinmn
    10 years ago

    I'd be most interested in the actual air infiltration numbers, the others are easier to obtain.From what others have said here the Marvin air infiltration number is quite high, have seen Loewen's?