Can't say I know the product that well.

What did the rep say makes the door superior?

Albany is a pretty solid door in my experience. They use Masonite slabs... The specific line from each manufacturer would dictate how well they compare.

Bringing back an old post. Any current thoughts on Albany vs Therma Tru front entry door? Thanks!

Mixed bag. Thermatru's upper line is well built. That said, they use third party finishers and the quality can vary wildly in my experience. Could hit, could miss.

Albany is fine. Some things I like, somethings not so much. You could do worse than either of these two. That said, I think you could also do better. I like Homeguard & Provia as top tier options, and I hear great things about HMI out east.