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Renewal By Andersen in SoCal - Do not use

Posted by philippem (My Page) on
Sat, Sep 10, 11 at 15:27

We just add French Doors with sidelights installed by "Renewal by Andersen" in Southern California

Everything went wrong with the company and the installers. The hardware was wrong, the window was installed and did not even lock, the quality of glues, panels, frame, paint was miserable, the bottom of the sidelights was grey instead of white ... And more !!!

It took the company over three months to fix it and they did not even offer a discount after all this !!!! Throughout the whole ordeal, communication with the company was also horrible.

Most miserable company and customer service around SoCal


Follow-Up Postings:

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RE: Renewal By Andersen in SoCal - Do not use

Hi Philippem, I wanted to reach out to you directly about your concerns with Renewal by Andersen of Southern California. I've already contacted our customer service team and would like to get more details regarding your experience. Please email us at RbACommunications@andersencorp.com so that we can work directly with you on this matter. Thanks - Renewal by Andersen Corporate


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