This sounds more like a problem with the contractor or supplier, are you sure it is Ply-Gems fault? Ply-Gem has always delivered no more than 3 weeks for me.

I tend to agree with Todd as Plygems does not sell direct to HO from my knowledge.

The delivery problem with our windows is most definitely Ply Gem's fault, not our contractor's fault. I finally got in touch with the sales rep and he admitted that they have a "long line" of disgruntled customers and that the company is having a "lot" of production problems with their windows right now. Our contractor will no longer use Ply Gem for his homes.

The windows were sold to our building contractor through his lumber yard, not directly to us the H.O. We stepped in because we are the ones directly affected.

OK then, that does shed a different light on the subject. What have they offered to compensate you for the issues?

That is news to me. I rarely use Ply-Gem but my last order I placed on June 5th arrived in typical normal fashion within 3 weeks.Sorry to hear about your misfortune and understand your dismay.