I am trying to find a vendor/contractor to get some Milgard (Tuscany series) windows for my house. However we are on a busy road so I wanted to get upgraded glass panes for better sound deadening. I have asked 3 different companies to quote me windows with different thickness of glass panes, such as 3/16ths and 1/8th. However all three tried to sell me something else like fiberglass or triple pane, and never gave me a quote on what I wanted. I had to literally kick one guy out of my house because he was trying to get me to sign a contract, and would not listen to what I was asking him. It seemed like I knew more about the windows then he did.

I confirmed with Milgard that what I am asking is possible. So why are all the contractors steering me away from what I asked for? Is it that difficult to do, or are the people I am working with just lazy? Anyone else know of windows that are easier to get custom made with upgraded glass?

Thanks for any help.

there is no charge to "upgrade" to 1/8" on the milgard tuscany. If the window is 5ft or over it's standard- if it's not standard- then tell your salesman that is what you want- and do not let them try to charge you.

Why dealers are steering you away from it is that the 3/16 upgrade is expensive.