I'll try and provide as much information as I can to solicit the best response, but if I leave something out, please tell me.
Anyway, I have a home constructed in 1964 with original single pane divided light + storm double hungs, 16 in total. Two of them are side-by-sides, which i'm considering converting to sliders. I live in Kansas City, which is probably one of the worst places for weather, as we can drop well below zero in the winter, and hold steady over 100 for weeks at a time in the summer, and 30-40mph constant winds are not unusual.
Renewal by Anderson was doing another house in the neighborhood and asked if I wanted a free estimate, I said sure, what the hell. They came back at $15k for replacement of 14 DHs (two of my windows are for the garage which aren't an immediate need. The guy was nice enough, but that seems way out there on price to me at over $1000/hole.
A week later a rep from "American Exteriors" out of Littleton Colorado asked if wanted to set up a free estimate. "Sure, I'm in the market," I said.
The guy that showed up said he was a Director of Marketing, not a sales rep. The pitch was that they use their advertising dollars to offer discounts to "focus properties" in exchange for a short testimonial writeup, a sign in the yard for two weeks, and volunteering as a referral to other prospective customers. This seems a little shady to me, and a little bit like spinning their normal pricing as a "big discount because they want to get exposure in my neighborhood and want to use my special house to do it."
Anyway, he seemed like a good guy, the product seems of decent quality, and the pricing to me of $9600 for 14 DH + 2 sliders seems like a good deal, especially with the lifetime warranty + 25yr transferable. This includes a "wrap" which I'm not really clear on what that is, so some help here would be appreciated. I'm hesitant because I can find very little information about them. Their website claims they have been around 30years, members of BBB, and that they currently only operate in eight states (which explains the lack of available information). I'm looking for some unbiased independent opinions on these guys.
I have an appointment with a Marvin guy next Tuesday. I think one thing that would help me make this decision is if I knew the important questions to ask the people that come out for the bid.
I know I want double, argon, low-e; but you can get that from just about anyone. What are the pointed questions I can ask these guys that will separate all these brands on factors other than price?
Sorry for the length, I'm right in the middle of this process and I'm just swimming in it all.
Thanks.
calbay03
tnordOriginal Author
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