Has anyone use this company? They have patterns for hand embroidery (tea towels, quilt blocks, etc).

My mom ordered a sizeable order from them, her check cleared a few days later, and now - over 2 wks after the check cleared, still no patterns. Their posted 800 number is invalid; if you call the other number, a recording tells you to leave a msg. But they don't respond.

I finally found an email addr for them on their web site & send a note today, but - based on past performance - I really don't expect a reply.

Do you know anyone who has used this company? What was the result....good/bad ??