Return to the Home Repair Forum | Post a Follow-Up

deadbolt lock

Posted by loveflowers (My Page) on
Thu, Mar 5, 09 at 16:20

I have a Dexter deadbolt lock with the tumbler having a key opening for inside the house. I cannot open the door with the key from outside, but have no problem opening the door with the key from inside. What can be the problem and can I fix this myself? Describe what I can do.

Follow-Up Postings:

RE: deadbolt lock

The key cylinder on the outside is bad or takes a different key than the inside. You could try spraying it with WD40. If it just dirty or sticky that might help.

RE: deadbolt lock

WD-40 is death to moving mechanisms. Once it dries, it forms a varnish that makes things worse. Powdered graphite is made for lock cylinders. You can buy it in a special applicator just for this purpose.
Did the lock recently stop working, or has it always been like that? If the former, it may be worn out, or the key has worn down. If the latter, maybe someone removed the lock and reinstalled the outside cylinder with the shaft oriented incorrectly.

RE: deadbolt lock

The lock is about 13 years old and I had it installed at the same time I bought my new door. I do sometimes have problems with it, about twice a year.

RE: deadbolt lock

Eventually low quality locksets must be replaced. You have done well to get 13 years out of yours. I recommend buying a Baldwin; I've never known one to wear out.

RE: deadbolt lock

You might be able to replace just the cylinder if you want, take both to a locksmith. If it's not worthwhile price-wise and you have a lot of keys already cut for the old lock, you may be able to get a locksmith to re-key a new lock to your old keys.

Either way, it's wise to keep one or more keys as the MASTER keys, for example the keys that come with it new, and cut all dupes off that, and never use the master keys, as, when they wear, they cause issues like you're currently experiencing.

RE: deadbolt lock

Time to replace the deadbolt with one that is keyless from the inside.

Deadbolts that are keyed on the inside are no longer permitted and are a saftey hazard.

A locked deadbolt with a misplaced key can prevent escape in a fire or other emergency.

Reinstall a new deadbolt that does not require a key on the inside.

RE: deadbolt lock

That's true, it is safer to be keyless, but less secure.

I'm not sure what the rules in Australia are, but locks that could be made keyless inside - there was a knob that you could unlock with a key, or keyed- were common. How I had it set up was, to leave my keys in the door (on the inside lock) when I came home.

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Home Repair Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here