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Tue, Feb 5, 13 at 22:00
| My garage door remote won't open the garage door but my neighbour's remote can when the wall unit's lock out mode is turned on.The opener is a Sears Craftsman Model #13953910. Neighbour has a genie. I already tried erasing the existing code by pressing the learn button but it does not go out by itself after the 6 seconds or longer and the remote still worked.The problem is the same for the two garage door openers in my house so I don't think it's the logic boards. Thanks in advance for the advice. |
Follow-Up Postings:
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| There's an LED on the unit near the learn button. If it's flashing, it's giving you some diagnostic codes. If you have a door control that isn't just a plain button, try disconnecting it from the overhead unit. Then see if you can erase all of the existing remotes. The door control has a circuit board in it and I'm thinking maybe there's something wrong with it. |
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| Thanks for the quick reply and post. My husband went and brought a new opener. Problem solved I hope. |
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