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sawallis

Need suggestions for patio door please

sawallis
9 years ago

We ordered a sliding patio door along with new windows (Milgard) and are having an awful time with the local dealer. The door was shipped to us without proper packaging and the exterior was scratched in transit, the largest being about eight inches long. The exterior is a dark bronze color, so all of this is very noticeable.

They told us they will not refund our $ but will give us touch up paint to cover the scratch. Seriously?? We did not pay a discounted price for a scratch and dent door. While we fight with them, our large remodel project has continued to move along but I'm worried this will set us back. We are considering buying a new door from a different company to end the delay now.

My plea is for recommendations for well made sliding patio doors. I'm not interested in vinyl, but fiberglass or fiberglass/wood (budget permitting) are OK. What manufacturers do you like? Who should I stay away from? This door will get heavy use.

Thanks!

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