Actually, I am trying to find what the issue is and I just don't see it. I like the randomness - maybe this is what you are talking about. The whole stairway is just beautiful!
Diane

Yes, exactly it's the randomness that I have an issue with. THe rest of the railing looks like the picture attached. THe diamond pattern is what I expected on the stairs as well.

To me, they look fine. I don't think anyone else is going to notice.

The pattern is lost because of the different levels, and because some steps have 3 and some have 2. If you find a pattern you like and they're willing to change it, do so! Draw them a concise picture of what you want, the whole stairs. Maybe take your above photo and use Paint or something to alter it.

Good move putting in iron balusters. I wanted to replace them with wood in my old house, and three companies I talked to said "are you nuts?"

Wow I think it's beautiful but if the pattern bothers you then maybe you can have them make some adjustments. Do you mind me asking what you spent? I have all wood staircase and have been dreaming about wrought iron and a darker shade of wood to match my new hardwood. Yours is perfect for my house!

Thx.

Maybe just put the diamond on the steps with 3; and just use straight (only) on the steps with 2.

kirkhall I think you are right. That is probably the best way to accomplish the pattern.

MrsShayne, I paid 2,580.

I agree, iron balusters should have a pattern in them. As bp pointed out, the difficulty is that you've got some stairs with 2 and some with 3, so making a regular 4-baluster diamond shape is problematic..

However, they also compounded the randomness by cutting some balusters off at the top and some at the bottom. If they cut them all to length off the bottom, then a pattern would emerge, though not a diamond. Look at your first photo above. The doubles are all the same distance from the rail to the top knuckle. So a straight line connects them all the way down, and that line is parallel to the bannister. The singles, on the other hand, are not. Look at the lowest 4 singles. They are all different distances from the bannister.

Try taking some blue painters tape and putting pieces on your existing balusters to represent where the knuckles should be. Try just changing them so they're all the same distance from the knuckle to the bannister and see if you like it. If you don't, then play around with another pattern until you get one that's pleasing to your eye.

I would probably avoid using the blanks and just go with a running pattern like single/double/single/double.

Here's what we did. On the stair and the balcony sections even though we used similar pieces, we used them in different patterns.