Return to the Pools & Spas Forum | Post a Follow-Up

polaris problem

Posted by bhebert (My Page) on
Mon, Apr 18, 11 at 9:16

I just purchased a polaris 3900 and have an issue. My pool is very cloudy due to my DE filter being dirty and there is a layer of DE on the bottom of the pool. When I first put the polaris in the pool it worked fine with the proper wheel RPM. I emptied the bag twice. I did notice as the polaris was running it kicked up a large cloud of DE as it was cleaning.

Now the wheels do not turn. I checked the inline filter and it is clear as well as the skimmer baskets are clear. I am afraid that something inside of the polaris is clogged with the DE and preventing flow of water to the gears that run the wheels. Can someone help with this? Will I need to take it apart and clean it out?

Follow-Up Postings:

RE: polaris problem

Your pool filter's grid has a hole in it. Thats how the DE got in the pool. Alas, the finger filter is too coarse for for DE and chances are quite good that some DE got in the backup valve and in the channels in the filter. It's disassembly time. Fortunately back flushing the water channel isn't too hard.


RE: polaris problem

I took the DE filter apart and the manifold on top was cracked. I ordered a replacement.

Regarding the Polaris, I also had alot of pollen dust at the bottom of the pool as well that may have clogged it. Where is the finger filter on the Polaris? Is that the inline filter in the supply line from the wall of the pool or is there another filter inside the Polaris unit? Is the backup valve the part on the supply line the sprays water to back up the unit? I should disassemble it as well?

RE: polaris problem

Yes, in the quick connector.

Whats in the pool is not what got you though that may have gotten in some, it's what got shot into the hose and into the sweep's drive and hoses. There are some pretty small jets inside. Also check inside the backup module. The gear box in there may have captured some DE too.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Pools & Spas Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here