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bhebert_gw

polaris problem

bhebert
12 years ago

I just purchased a polaris 3900 and have an issue. My pool is very cloudy due to my DE filter being dirty and there is a layer of DE on the bottom of the pool. When I first put the polaris in the pool it worked fine with the proper wheel RPM. I emptied the bag twice. I did notice as the polaris was running it kicked up a large cloud of DE as it was cleaning.

Now the wheels do not turn. I checked the inline filter and it is clear as well as the skimmer baskets are clear. I am afraid that something inside of the polaris is clogged with the DE and preventing flow of water to the gears that run the wheels. Can someone help with this? Will I need to take it apart and clean it out?

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