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unglazed area on bottom of toilet

Posted by koodles (My Page) on
Mon, Dec 13, 10 at 15:20

Our fairly new Caroma dual-flush toilet has an area on the bottom of the bowl (under water) that didn't get glazed. It's right in the center, at the bottom, about 2 inches or so in diameter. Naturally, it is already stained from normal toilet use. Is this normal? Is it a warranty-covered defect? The cleaning instructions warn not to use bleach, and brushing does not clean it, so not sure how to even get it to look good regularly!


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RE: unglazed area on bottom of toilet

Contact the manufacturer- Caroma products are covered by a 2 year warranty. Read the full warranty document. Please note: Caroma does not provide warranty coverage for products purchased over the Internet. If you need assistance for Internet purchases, please contact the company where you bought the product.


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