Return to the Plumbing Forum | Post a Follow-Up

 o
Please Help: Garbage Disposal Won't Turn

Posted by Chernoff (My Page) on
Thu, Dec 27, 12 at 0:05

Hi,

My garbage disposal stopped working this week. When I turn it on, there's no humming noise, just silence. I know there's power going in because the kitchen light dims slightly when I turn on the disposal switch. I've already tried the following:

- Pushed the reset switch at the bottom.
- Unplugged and re-plugged the disposal into the outlet
- Cleared out stuff from disposal
- Turned the shredding/grinding plate by hand. It turns freely.
- Tried to use a 1/4 allen wrench to turn the bottom but I could not turn it (I used a good amount of force but didn't want to apply any more because I thought I might break it)

It is a In-Sink-Erator model 77-32B. Does anyone have any other ideas?

Thank your for reading. Any help or insight is greatly appreciated.

Thanks.


Follow-Up Postings:

 o
RE: Please Help: Garbage Disposal Won't Turn

" Tried to use a 1/4 allen wrench to turn the bottom but I could not turn it (I used a good amount of force but didn't want to apply any more because I thought I might break it) "

That's your problem - something is stopping it from rotating - try moving the wrench back and forth. You sure there's not a utensil down there?


 o
RE: Please Help: Garbage Disposal Won't Turn

"That's your problem - something is stopping it from rotating - try moving the wrench back and forth. You sure there's not a utensil down there?"

My friend's used to do this. His wife used to put change from her pocket on the window sill, which then would fall into the GD. This would jam it up. There was really no way to get it out beyond complete disassembly.

My advice is to replace it.

If the allen wrench won't turn it from below but you can move the 'plate' from above, something has broken and it won't be fixable.


 o
RE: Please Help: Garbage Disposal Won't Turn

Thank you for the replies.

doug: I was turning really really hard and it still wouldn't move. There's nothing in there (at least none that I could see)
weedmeister: thanks. I may just have to replace it.

In terms of replacing the unit:

I looked under the sink and there are two hoses going connected to the disposal. The upper one is a flexible hose and it has plenty extra length. The second one is a metal pipe... if the new unit is a different size, do I have to get new pipes to replace the disposal? Does anyone know which InSinkErator model is closest to my current 77-32B? I was looking at the ones here and wasn't sure which to get. (I do recall coming some posts in this forum saying the Badger units are really bad)

Any tips on things I have to watch out for if I'm replacing the disposal myself? I can deal with bolting and unbolting things but I thinking cutting and refitting the pipe would be too much.

Thanks again. I really appreciate the help.


 o
RE: Please Help: Garbage Disposal Won't Turn

the least expensive of their Evolution series (i think the Compact) is their best value. It works well and is quiet and easy to install.


 o
RE: Please Help: Garbage Disposal Won't Turn

Thanks. I see the Evolution Compact is $166 at Home Depot and the Evolution Essential is $193. According to the specs, the diameter of the Compact is 8" and Essential is 8 3/4" and my original 77 is 8 1/2" so their sizes are pretty close. I do see from the reviews that some people complain of leaks.

If I replace the unit, should I just keep the old mounting hardware (flange, gasket, mounting ring) since it's the same brand or do you suggest installing the new mounting hardware?


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Plumbing Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here