Return to the Plumbing Forum | Post a Follow-Up

Excellent Customer Service from Jacuzzi

Posted by chefnewbie (My Page) on
Thu, Sep 26, 13 at 19:01

I have not posted in a long time, but I had to come on and give the customer service at Jacuzzi a rave. I contacted them via email about a part I needed.
All I wanted was the correct part no. They told me the part was covered under a lifetime warranty and sent it to me free of charge.
In less than a week I was up and bubbling again.
If you are considering a large purchase like a jetted tub, consider the customer service and warranty.
There are other appliances I have purchased that I know I could not just call customer service and get a part.

Follow-Up Postings:

 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!

Return to the Plumbing Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.

Learn more about in-text links on this page here