I saw those today, for $99, still a good deal, but have no idea how well they handle the "suff"!

Purchased the elongated dual flush for our boys bathroom two years ago. After a year it won't stop running. It doesn't seal when filling the tank and so it just keeps running until we go in and play with it to stop it. We are not able to find parts at any local hardward store.We are at the point to take it out and put in another toilet. We also purchased a water filter from Costco. We have to order the parts each time which takes a few weeks. We are looking at replacing that as well. Costco needs to have products that have parts that are easy to find.

Just purchased 2 duel flush toilets,one at 85.00$ the other at 144.00$,both working excellent,obviously one is a better product than the other,it is a one piece toilet. Are there any other benefits with the one piece toilet considering the big price difference?

I purchased a WaterRidge Dual Flush from Costco in 2009 for $179.99. I replaced the seat a few weeks later with one sold by Costco, (self lowering). The one which came with was flimsey and would not support my weight, (173 lbs).
The dual flush worked well although I was concerned about parts replacememt down the road, since this flush mechanism was different from any I had seen before. I was not too excited about the push-button flush buttons located on top center of the lid. (It is a little awkward to push compared to one on the side.)
Three plus years down the road I experienced problems with the filler not shutting off all the time. If I was there to push the button a couple of times it would reset but I was concerned about my water bill if I didn't catch it.
I called the customer service number found on my paperwork, (866-789-2273). They asked me when I purchased the toilet and then took the info to send me a new fill assembly. I am paying $7 for shipping. They said it should arrive in about 2 days UPS. I will have to change out the assembly myself, but I can do that.
I do like the dual flush idea. Have had no problems with the toilet other than what I have mentioned.

We bought this toilet last year. Truly, it's been a disappointment and a pain ever since we got it. It leaves a "landing strip" with #2, and I don't think there's even enough water or pressure to flush #1. Lately, we've had to jiggle a button to get it to fill, and yesterday it totally stopped filling! I'll never get another one of these again! Don't know if Costco will take it back after all this time.

For those of you who are experiencing leaking water ridge toilet mechanisms, and have to jiggle the flush buttons to stop the leakage, try the solution that worked for me that I documented here:

http://www.instructables.com/id/How-to-fix-leaking-Water-Ridge-dual-flush-toilet-f/

The video of the repair is here:

http://www.youtube.com/watch?v=m8Lw30ayXJ4&feature=youtu.be

Happy flushing!

Costco are pretty amazing for their return policy. I've seen people return CRT TVs, and I don't know how long it's been since they even sold them.

Worth a try. If it doesn't work, it doesn't work.

Like a lot of you, our Water Ridge toilet (M/N 690581) started leaking.after what seemed like only six months. First, it began making a noise like a fog horn and did so periodically for about three months. Then the noise stopped but instead we could hear it refilling after the water would siphon out and activate the fill valve. I called the provided number, explained our problem and was sent a replacement flush valve free of charge.
Upon removing the old flush cartridge, I observed that the gray gasket had what looked like blisters on it. Come to find out, the chlorine in our water damages the rubber gasket, causing it to leak. Replacing the gasket is the only thing needing to be done but you can't get just a gasket. After installing the new cartridge, the valve no longer leaks. However, I suspect the new gasket will also fail because of the chlorine.

Bought 4 of these over a year ago. Flush valve on the first one failed, they sent me a replacement on month 9. Flush valve on the second toilet failed on month 13, called for replacement, customer service said shipping immediately, 2 weeks later called again, they said they were out of stock and we'd have to wait another 3 weeks. So 5 weeks of no toilet in the master bedroom? The guy I spoke to, Jay, was obnoxious and could care less. Said if that didnt work for us to take the toilet back to the store - quite rudely. A toilet installed for months? So, 50% failure rate in a year, and crappy customer service. Worth the $90 price? No.

I purchased this toilet from Costco in 2009 and have had no problems whatsoever. The bowl stays clear of stains after each use and the self lowering toilet seat is fantastic .! No leaks . it is durable and the flush options are great . Couldn't have done better !

Hi :/the. Costco water ridge toilet leaked after two years, here is what worked for me and it costs nothing. Turn off the water, flush the toilet, then remove the cover to the toilet. Refill the toilet without the cover it will not leak. Look at the bars that the push botton is attached that pushes the white/blue button on the cistern. There are two bolts that can be raised up and down by turning them, raise. The rod so that when the cover is on it DOESN't push the white or blue button and make the toilet run so that periotically would turn on and run. This fixed the problem for me, no more leaks.

We bought the cheaper Water Ridge toilets. One in the master bath continues working great but the other one was leaking. Found out it had a huge crack surrounding the entire bowl base. Had it three years with the leak and finally checked it over thoroughly. That is when we discovered it had a huge surrounding crack! This should not have happened! We weigh 125 lbs and 165 lbs, definitely not heavy enough to cause toilet to crack. Returned to Costco with no issues. Bought the one piece. It appears to be of better quality. Will let you know how it flushes and the ease of cleaning. The cheap one for $85 was very hard to keep clean.