Just purchased our new Leibherr refrigerator/freezer and had the same experience- repair tried to tell us how to repair ourselves we demanded in person repair from company we purchased $8,000+ from they got involved and sent local repair - ice jammed, door stuck, bin cracked etc etc a mess ! We had to purchase a Leibherr because we were replacing a 34 yr old Subzero which we loved ! All their frigs have standardized to 83 inches and our space with drop down could only accommodate 82” with out tearing out ceiling - long story - anyway we love the frig but the ice maker is problematic- to say least - repair man came diagnosed- reset ice maker and said it had stuck in position that didn’t allow water to fill it - then Leibherr sent wrong draw to replace cracked one he came again And had to convince someone on phone it was wrong drawer (we never would have known that !) new drawer arrived then installed-still ice maker didn’t work - ordered new ice maker - installed yesterday working - keeping our fingers crossed alls well - I reall appreciate the reviews here and am left wondering why Leibherr doesn’t engineer their ice maker in a superior manner - the fridge is great What we know now is that the ice maker was over filling causing the blockage in the first place so we’ll keep an eye on that and now we know we can adjust that ! Thanks to all participants- I always say there is nothing like advice from “the front lines” !!

Eeewwww, Legionnaires disease! That is scary. I'm hoping for something more likely, but I will keep that possibility in the back of my mind. It's a U-Line BI1215, which creates crescent shaped ice "cubes." It's brand new so I was instructed to toss the first several batches. We are waaayyy beyond the first few batches, four days of batches to be honest. I'd expect the newness to be gone, wouldn't you? I am not using it since it smells and tastes so icky. My best description is a strong plastic-y smell and taste. (I haven't swallowed any, just tasted melted "cubes") It was connected using a braided water line supply kit, hooked to my sink water line. I called U-Line and spoke with a person who suggested putting vinegar in the ice tray and then trying the Ice Machine Cleaning packet if the vinegar doesn't work. I tried the vinegar and now the ice is really gross. I will have to wait for the cleaner to arrive. Until then, has anyone else had a similar problem? What was the cause? And the solution? Thank goodness my fridge icemaker still works. It's a typical blisteringly hot summer here.

Yes it is a clear ice machine

Both LED bulbs and retrofit kits are good, but retrofit kits will last longer. Pick the kits with integrated baffle to reduce glare. You have to buy the not-so-chap baffles separately if you use bulbs.