Apparently she's tried all of the suggestions above and we are both very thankful for your help and advice. I heard from her this morning and here is what she relayed. I've had my dpi set to 120 the entire time and it helps but does not unstack the text. So, I set my Theme back to normal and tried unclicking the three checks in 'Formatting' but the text went back to tiny. Even when I set my font to Largest and the dpi back to 120. When I rechecked the three boxes in 'Formatting' the font stayed small and I couldn't get it back to where I was the day before yesterday, so I ended up doing a Restore to Nov. 10th. And I'm now back to square one. Meaning, stacked text but the font is large enough for me to read. Also, The text is stacked in most sites. Some are worse than others. Back when I changed all the settings in Desktop, Properties, Appearance, Advanced, I changed sizes in just about every one of those and I'm thinking that's where my problem remains. No matter what size I change them to, it doesn't help. Only because I don't know what the defaults are for them individually. Also, for some time now, the font in email OE, will not stay on Comic sans. I've used comic sans for years but for whatever reason, no matter how many times I repeat setting it to comic sans, as soon as I type the first letter in the email, it reverts back to Times New Roman. I've checked the settings in case I had them set for reverting to the senders font but that's not the case. I don't know if they two issues are related, maybe you folks would know or it might shed some light on her troubles. Again, thank you so much for your help and suggestions.

Lee... I sent off my e-mail to Maureen before I saw that you'd be interested in the way I do Print Screen. I also used to save and paste into Irfanview until Wolf showed me a little German program he used. It saves you having to paste each time you save a screenshot and it is so easy to then save a series of screenshots one after the other. Here's the letter and explanation I sent to Maureen: I have been using a little German program called "Snapsaver" for an easy print screen function. The icon sits down in my tray at screen bottom and I call it up when I need it. With just two clicks, - one to call up the program and the next one to save the screen - it takes a screen copy and saves it to a predetermined folder where I keep all screenshots, so that eliminates having to cut and paste a screen each time you do a print screen. It will take as many shots as you like, just as long as you press the 'print screen' button, and then after a long pause it turns off until you click the icon to 'wake it up' again. Here is one download site at the link below .....I think all commands are in English but I'll go back and check as I see this page is in German. Usually after taking a screenshot I go to the saved snap in the snaps folder and use my resident default pictureviewer and cropper program (VuePrint) - and crop out any unnecessary edges from the screen capture and resize the page to around 800 x 600, which all together sharpens the image and clarifies any blurry text, then I save the cropped image into one of my photo files. VuePrint is an old program and costs very little I think I paid $40...from Hamrick Software and it is so transparent, yet wonderful as it sits there in the background without being noticed but as soon as I bring up a photo, it will crop and zoom in or out, resize, flip over or mirror image a photo. I think you can still download a test version of that program before paying anything. I just noticed that Hamrick's website is promoting his scanning program (VueScan) but at the top centre there is a link to VuePrint. This is such a neat little program! I'm happy to answer any further questions :-). SharonCb Here is a link that might be useful: Snapsaver Download Site

Jasdip and Murraysmom, there's a bit of a fix you can do for the thread issue. If you sort by the middle display option (there's no name for it that I can tell, so sorry for the vague description) it shows the thread and the last person who posted in it, what they posted and how long ago it was posted. That helps a bit knowing if you've read it or not. My picture in my very first post shows you where to look for it. It's located on the main KT page with all the thread titles on it. Hopefully they will add something to tell us when it's been read but this is working for me in the meantime.

artemis78, I found your link in my "working" list of threads needing repair, and I submitted it on 2/24. You're right, it's still missing all the photos. :-( Modern California Bungalow Kitchen artemis Oct 2011 Thank you for posting, because I also rechecked the last group of threads I submitted around the same time...and found a few more that are still missing photos and/or text. I've sent a new list to Tamara, to re-send to the tech team folks. I'll keep an eye on the threads I resent today. I appreciate the heads up!