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tyra_gw

Avent Isis pump - - problem solved

Tyra
22 years ago

WoW, I can't say enough nice things about the Avent company (and no I don't work for them!).

I have the Avent Isis pump and have loved it. . . Works strong/fast, no batteries needed, better results (in my opinion) than the electric ones I've tried. Then the adapter that connects the bottle to the funnel started breaking. Only using it about twice a week (I work two half days outside the home while my mom sits Cole), I kept on using it, planning to write a letter to them, hoping I wouldn't have to buy a whole new one.

Decided I'd call just to ask for the best way of handling it, whether by mail or email (with photos of the broken parts!!) and they are shipping replacement parts to me at no charge! I am so pleased, thought I'd recommend them!

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