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littlebeemama_gw

Painters Scratch New Floors - Recourse?

littlebeemama
10 years ago

We recently finished the hardwood floors in our new house. Our painters came today, and this evening when we stopped by the house, we noticed various scratches and scuffs all over the floor. In particular, there is a very prominent 4ft scratch in the center of the living room. It looks like someone has been dragging their paint tray across the floors. I'm pretty upset, since these floors are brand new-- we haven't even moved in yet.

Has this happened to anyone else before? I'm not sure what is my recourse. I haven't paid the painter yet, since they are not finished with the work yet. They are scheduled to return tomorrow to do more painting. I'm apprehensive to let them do more damage to the floors.

I left a message with the main contractor (who was not at the house, but had his guys over).

I'd welcome any thoughts or suggestions on this.

Thanks,

Ruthie

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