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painter scratched new hardwood floors

Posted by pbadss (My Page) on
Sun, May 1, 11 at 0:07

We're renovating our entire home, of approx 1600 sq ft. We had new engineered hardwood floors installed at the cost of about $6k. After the hardwood floors were installed, we had painters paint the interior at the about $5k.
I posted this on the remodeling forum, but thought I would double post here to get the opinions of some painters...

The painters ended up dropping a paint can, leaving a 3" semicircular dent/scratch on the new floors. The floor were covered with RamPaper before hand, but I did see it happen so I know it was the painters that left the damage. I have no idea if it can be repaired.

What do you guys think would be an acceptable resolution. Is it just one of things that happen and I should just let it go? or is it something that's worth pursuing a credit for?

Just curious what's an acceptable accident.

Follow-Up Postings:

RE: painter scratched new hardwood floors

As mentioned elsewhere, the flooring should have been after the paint but what is done is done. If you saw what happened then what is you're question? The worker that dropped the paint is responsible. If you have to replace the whole floor, then so be it.Thats what insurance is for. Hopefully you hired a real painter and not some fly by night guy.

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