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Bosch Axxis washer - drum not turning

Posted by buffalotina (My Page) on
Sat, Oct 10, 09 at 12:05


My Bosch Axxis washer is around 6 years old and suddenly this week the drum will not turn. I can hear a motor trying to do something but there is no motion of the drum! So, no wash and definitely no spin. A week or so ago I thought it was making a bad noise while on the high speed spin... I am wondering, would this be the bearings? Would the drum stop turning if the bearings were gone? Obviously I need to call in a service company but hoping for heads up from people here as to what the problem might be.

Many thanks.


Follow-Up Postings:

RE: Bosch Axxis washer - drum not turning

Can you turn the drum by hand, and if so does it make an awful grinding noise or similar? Does it turn with more or less difficulty than you recall before?

I am not a repairman, but....

If it makes a bad noise when you turn it slowly by hand or is totally siezed up I would almost think bearings or related component. If it spins quietly and very freely it almost makes me think that the belt connecting the drum to the drive motor may have snapped?

Any fault codes at all?

RE: Bosch Axxis washer - drum not turning

If the drum can be turned by hand, then the bearings are not seized. Probably the belt broke. Typically a very simple repair. Remove the rear panel, wrap a new belt around the pulleys, adjust the tension if needed (probably not necessary), replace the panel, done.

RE: Bosch Axxis washer - drum not turning

Thank you all so much!! Yep, drum turning fine by hand..spins freely. Makes sense it has to be a belt. So, do you think I can pull the panel myself and fix it myself? Only issue is getting to the thing - it is in a very awkward position and cannot be slide forward because it will fall off a concrete pad. Might have to have someone in just for that reason...Maybe I can suggest it is the belt so they have the part ready?

Thanks so much!!

RE: Bosch Axxis washer - drum not turning

To update: Yep, I wish it had been the belt, once the back was off it would have been a trivial repair I could have done myself. Turns out the motor brushes were almost completely worn. Technician pushed them in a bit further but said it may last a week, a month, or maybe severalmonths, could not tell. I am not thrilled: The machine is only 6 years old. I was told I basically need a new motor either now or when it quits completely. It was $100 for today and the new motor will be another $200 to install. I guess I always knew the day would come when I would say... I should have got the Miele to start with. I think I will do the repair because if the machine goes another 6 years, then it is a good machine and works well. But after that, I am changing to Miele.

BTW, does anyone know whether it would be possible or worthwhile to replace just the brushes rather than the whole motor?

Many thanks!


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