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Electrolux dryer - things getting stuck

Posted by Northlut (My Page) on
Sun, Sep 9, 12 at 18:21

We've had our Electrolux Wave Touch laundry set for a couple of months now and we've been really happy with it. But the dryer (gas, EWMGD70J) has recently developed a really annoying problem. Some items, especially our sheets, keep getting jammed in between the drum and the door during the cycle. It makes a loud grinding sound and usually stops (thankfully). This is, I'm sure, very hard on both the dryer and the sheets.

I see that there's a gasket (not sure if that's really the right term for it -- it's a grey "fuzzy" ring) around the drum. It seems like this is supposed to keep things from getting into the gap. But when this problem occurs, I find that it has been shoved down inside the gap, at least part of the way around the drum.

Has anyone else experienced this problem? I guess I need to call service, but I'd like to know if this has an easy fix, or if it's going to be an ongoing issue for the life of the appliance.

Follow-Up Postings:

RE: Electrolux dryer - things getting stuck

I have never had this problem with my Wave Touch dryer, so can't really say anything but that I'd be on the phone with the vendor I bought it from for warranty service...tomorrow morning when they open!

RE: Electrolux dryer - things getting stuck

sounds like an undersized gasket. my guess is the assembly plant used a batch of gasket material that wasn't manufactured to proper specs. good luck.

RE: Electrolux dryer - things getting stuck

another possibility--a distorted drum

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