First, call the customer support department at Electrolux. They might be able to send you an instruction sheet by e-mail. If they say the job can be done, talk to that "local service guy" and ask him what he would charge. It's pretty amazing that a store can sell a washer and not be able to switch the door - IF it can be changed.

My IQ Touch came with the instructions step-by-step but it seemed like so much work for something very trival to me; that I decided it wasn't worth trying my hand at swapping the door swing direction.