ladyver: from my reserach this is one of hte biggest complaints for a lot of washer/dryer combos... the miele fans claim miele is the only one that does not ball up towel/sheets...

I was initially loooking at whirlpool and decided on samsung instead but same issue exists with samsungs so looking at elux now.

Failing everything i may miele it or just stick to samsung/elux.

... the miele fans claim miele is the only one that does not ball up towel/sheets... And the Miele fans are wrong. Fisher & Paykel's topload dryer has reverse tumble, works quite nicely for bulky items - sheets, blankets, etc. I've owned/used one for 6 years. They currently offer 3 models, each available in either electric or gas.

Fisher & Paykel dryers

@dadoes: Good to know i will add that to my research list.

Good to know, thank you! I'm doing a laundry marathon this weekend and hoping that the issue only happens with the vellux. I can always hope, right? I'm probably going to wind up buying a bag of tennis balls, too, just to try. At least the Labs will be happy. Still thinking of making the return and going with Miele, despite their overly crappy attitude towards wanting new customers (long story). Do they ever offer any relief from their extended warranty and installation/delivery charge? All three of those things are an extra $1000 on TOP of the cost of the washer and dryer.