I have a W4840, the model before yours. The drain pump makes a grinding sound, and it runs at cycle start and various other times. Nothing to worry about. Another noise, not as loud, is when the water inlet diverting valves move, to change where the water comes out.

Your picture of the boot doesn't look bad. My boot has never been perfectly straight. That said, I did have the boot replaced under warranty because of a minor leak (the replacement was a new design), and it was subsequently adjusted under warranty because it was twisted enough to leak. If your boot isn't leaking then I wouldn't do anything about it. I do get a very occasional minor leak, when a load is very out-of-balance, and the start of a spin gives the machine a big jolt. It does detect out-of-balance and will subsequently reduce the spin speed to keep the machine from banging around.

I wouldn't trade this washer for anything on the market these days. I can get a true cold (85degF!), warm or hot wash, unlike current offerings.

thank you for your response! I am not super concerned about the boot at this point, it isn't bad. That being said, I am being cautious as I don't know what is "normal" from Miele. I love the washer, even though I ran into a problem immediately with the drawer, it was easily fixable. This forum was the place where I found part of the fix(still waiting on a new clip)I took some video of the grinding noises, at the startup and of the final spins. DH thinks it could be the transmission, I never thought about it being the drain pump. I will attempt to load them, and maybe you can listen to see if your machine sounds like mine. I would be VERY hard pressed to get rid of this machine, I love the way it cleans clothes.

There's no transmission in that washer. Yes, upload the vids to YouTube or such and we'll see.

And what do you mean by "cycle change"? When the machine drains? Because, as suburbanmd said, there will be a grinding sound when the diverter changes from prewash to main wash to softener compartment.

Alex

Here is a link that might be useful: Video of broken diverter

Geeze! *smacks head* I did not know there was no transmission! here I thought I had done ALL my research! DH just put the videos on youtube for me. He named it MoisyMiele-he's a smarta$$ like that! I was happy to really capture the noise-as you will be able to tell!

Thank you for your responses. I appreciate the knowledge.

Here is a link that might be useful: MoisyMiele

Typical Miele sound. :-)

for real? jeeze, I was scared out of my mind! thought something was going to break off! thank goodness! I am enjoying the washer a lot. It does a great job cleaning. thanks for taking the time to listen, and advise.

For real. :)

Skip to 0:30 - this is Miele's newest line that was released here several months ago. You can hear the same sound as the drain pump kicks in.

Here is a link that might be useful: Drain Noise

mystery solved! I have never had a washer sound like that before, so was completely un-aware of what to expect, and sure didn't expect a noise like THAT! I was ready to take cover every time it drained!

Now I am on a quest to find a matching dryer, but I think my luck may have run out on finding a brand new one.

Our W4842's boot has had that same 'wrinkle' ever since I ran the first load. And the pump is noisy. I never thought to question it.

hi Cavimum, I knew that it would not be a super quiet machine, which is fine, it is downstairs. Even when I am down there folding, I don't find it ultra noisy, however, was thrown off by the pump(wasn't sure what the HECK it was) until I heard back from the other posters here. Do you have the matching dryer?

@wrungout - Yes, I went all matchy-matchy and have the electric dryer, too. I did not need a new dryer but the old one was 16 y/o and I figured "what the heck". I'm really glad I got it, because the temps are a lot lower and it is much more quiet than my old one. I couldn't believe the difference. Same with the washer.

Cavimum, how old is your set?