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twitgarden

LG washer - sticky grey residue

twitgarden
14 years ago

Hello,

LG front loader, 1st generation. Nature Clean powder, no other additives or softeners.

A while ago i started getting sticky grey residue nuggets on whites. (Hot wash, warm rinse) I suspected bad rinse due to cold water being way too cold in winter. I also suspected the detergent "Nature Clean". I also noticed residue on the stainless steel drum. I tried to clean the machine with hot water empty washing, vinegar, sodium bicarbonate and some of it came off but not exactly shiny clean. Also noticed that the inside of drum (between drum and machine) also had more residue.

After further research I found out that Sodium Carbonate (Washing Soda) should do the trick. Indeed after 2-3 washes with washing soda the machine is super clean. I looked a bit on the inside and looks like new. I had also considered 'Smelly Washer' but I found out itÂs mostly Citric Acid, not exactly a cleaner degreaser like Sodium Carbonate. European Washing Machine cleaning products seem to be Sodium Carbonate based. My machine is clean now, should be a while, before it should start having deposits again. Right.

My research suggested that 1. I use too much detergent. 2. Machine needs periodical cleaning. 3. Water is indeed too cold and what is supposed to be a warm rinse is not so warm. Note that the machine sprays tap cold water on spin cycle which is good if the water were not near freezing.

Now comes spring, so water is not so cold. Machine is super clean. Put a small load of whites, some t-shirts and linen. To my uttermost surprise, drum is again coated in a thick grey sticky substance. My water is normal (not hard or soft) and I used 2-3 tablespoons of detergent. But given the machine was clean to start, it's quite something that the effect appeared immediately contrary to suspected accumulation of residue over many washes....

Now is it a bad batch of Nature Clean? or the only other element are my t-shirts made in china purchased for $1 each. Maybe the chineese t-shirts are causing the residueÂ

Any ideas???

Thanks,

Comments (17)

  • mare49
    14 years ago

    I always ran into a problem using powdered detergents in the washer. I would stick to the Liquid HE kind. I have not had a problem since using liquid only (and you only need a little so it should last and is also "organic or green". They do have a product called "Clean Washer" that's a tablet you are suppose to use at least once a month.

  • curiousshopper
    14 years ago

    Use Tide HE powder... just half the suggested amount and your problems will be over. It's not cheap but you get what you pay for. Makes no sense to have an expensive washer and get bad results from using ineffective detergent.

  • twitgarden
    Original Author
    14 years ago

    Thanks for the suggestions, but on these forums, a lot of people praise more natural detergents, and I don't like the idea of residue left on my clothes after the wash such as Optical Brighteners, Enzymes and Scents.

    I'll have to give Tide HE a try, but i'll run one more wash without the 'mystery t-shirts' to realy nail down the detergent as the cause. Nature Clean has a simple list of ingrediants, and i don't really see exaclty what is the grey sticky gunk left on the drum, uness this batch of detergent is particulary 'defective'. Scented detergents inevitably leave some oily residue on clothes, how else would they smell nice?

  • curiousshopper
    14 years ago

    You could also try Cheer Free powder, which is not HE but people here report using it in FL without problems. It wouldn't have the scent or brighteners but would still have the enzymes.

  • twitgarden
    Original Author
    14 years ago

    Now i'm having problems getting rid of the grey sticky stuff on my washer's drum. Maybe it's the Carboxymethyl cellulose used in Nature Clean to lower the requirement for washing Soda, hence cut costs. I really don't see what else can the grey residue be. Or maybe the chineese suppliers' quality control is out of order.

  • mara_2008
    14 years ago

    Sounds like the 'green' turned everything 'grey'.

    (Sorry, couldn't resist.)

    I am truly sorry for your bad experience. I'm not convinced that 'green' products are necessarily better, for a number of reasons. Sometimes they are, sometimes not.

  • regus_patoff
    14 years ago

    > Nature Clean has a simple list of ingrediants

    simple isn't always better (or safer)

    > I don't like the idea of residue left on my clothes after the wash such as Optical Brighteners, Enzymes and Scents.
    > Scented detergents inevitably leave some oily residue on clothes, how else would they smell nice?

    Just because you don't smell anything with your detergent doesn't mean it's not leaving any residue ...

  • czechchick2
    14 years ago

    For the gunk in the machine try to use powder cascade in washload of cotton whites. Use the hottest setting available.Extra rinse.
    Switch detergents.

  • tealblueeiren_yahoo_com
    13 years ago

    I have had this same problem while doing laundry yesterday. I searched the internet and came to this page. I was using a liquid detergent, Woolite for dark clothes and washed a Land's End winter housecoat. So the detergent I used was liquid, not powder, I used cold wash and rinse cycles, and the clothing was not a cheap $1.00 T-shirt. The only commonality is the sticky mess. So my conclusion is that I guess we just need to clean the inside of our washer from time to time. I will try those "Clean Washer" tablets someone discussed above.

  • caryscott
    13 years ago

    I use Nature Clean in warm\cold in the winter (cold\cold for summer) and have never had this problem. I live in the city so water is pretty soft. I do use a booster - Nature Clean's Oxy Stain remover or Borax. Product is unscented so you know it isn't masking smells with scent. Very low sudsing and also rinses out well. Might not be the right detergent for your water or machine but it works great form me with mine.

  • sshrivastava
    13 years ago

    Unless you are drawing your water from a well, it's likely that your water comes from several sources and the quality changes depending on the time of year. White/grey residue on washer parts and similar debris in your clothing points to hardness minerals precipitating out of solution. It's possible that your detergent is reacting badly to any changes in your water chemistry, and if your chemistry changes throughout the year that would explain why you are seeing it sometimes, but not all the time.

    I recommend you switch to a liquid detergent and see if it gets better. Citric acid is a fantastic non-precipitating water softener that is also used to clean hard water build-up. I would try removing the buildup using citric acid and switch to a commercial detergent to see if the situation improves.

  • HU-700556313
    2 years ago

    Am having an issue with them now and they refuse to send someone out and cover the cost. I have nasty gunk floating around in the water where i wash my clothes. This washing machine was only 2 1/2 years old when this started happing and they cant give me a reason as to what I may have done. Which is nothing because you cant do anything to a washing machine to cause this! I have never had this issue with any machines and this is my first LG and will be my last. DONT BUY LG. Horrible appliances and they dont stand by their defects.

  • dadoes
    2 years ago

    Absolutely washing machines can develop gunk accumulation of which bits can break loose and float in the water. Has nothing directly to do with LG. All brands are susceptible to it, and various usage habit factors can cause it. Too much cold washing. Too much liquid fabric softener. Liquid detergent can be a factor, combined with local water conditions/chemistry. Powder detergents are generally less likely to cause gunk.

  • vinmarks
    2 years ago
    last modified: 2 years ago

    Its not the machine. I have an LG and have been very happy with it. Cleans so much better than my previous Electrolux. I did everything right with the Electrolux but it never cleaned the clothes well but I never had issues with gunk or mold.

    I had issues with gunk build up and flecks of black on the supposedly clean wash when I had a Fisher and Paykel top loader. It wasn't the machine. it was my poor laundry habits. You certainly can cause gunk build up in washing machines.

  • HU-700556313
    2 years ago

    Not true. Its an LG issue as i can see from message boards all over. I have also had MANY other brands of washing machines and they have never done this and I have not changed anything about how i wash. I have a water softening system in my home so its not my water. This is my first LG and will be my last.

  • dadoes
    2 years ago

    I work on washing machines. I often take photos of the machines to document what I find. I have pictures of non-LG toploaders and frontloaders that are NASTY with residue. I can post some if you want to see them. Or you can search for other discussions on this board where I've posted some of them.