Return to the Laundry Room Forum | Post a Follow-Up

 o
fisher and paykel model GWL 11

Posted by WRFoley (My Page) on
Tue, May 22, 12 at 16:53

My fisher and paykel washing machine, model GWL 11 is about six years old. It was struggling in the rinse cycle and eventually there was an electric smell. Soon after the machine completely powered off. Do I have it fixed or is this a serious problem and should buy another. Thanks


Follow-Up Postings:

 o
RE: fisher and paykel model GWL 11

Too little information to tell. "Electric smell" (especially from cyber-distance -- and I'm assuming burning electrical smell) could be anything from a simple fried-off connection (el cheapo to fix) to a toasted motor or control board. (serious money)

If you're not Joe Handy, you'll have to pay someone to diagnose before you know.

In any event, would strongly suggest unplugging the machine and not using it until you're in a better place.


 o
RE: fisher and paykel model GWL 11

99.999% probability the pump shorted-out from leaking and zapped the controller board. Repair can be done but is expensive with the board involved.

Look under the machine at the pump ... a small electric motor with a cooling fan, mounted to bottom of the tub toward the right side ... for evidence of leaking -- rusting and mineral deposits.

Replacement pump is part number 420325P, runs $109 at SearsPartsDirect.com or $139 at FisherPaykelParts.net

Control board is part number 420094USP. $133 @ Sears or $189 @ the other source.

Parts can sometimes be found on eBay.

Replacement pumps (and replacement control boards) now include a retrofit fuse that is spliced into a pump wire in the console to help protect the board.


 o
PS to previous......

Thinking upstream for just a moment.....might make sure it isn't something as simple as the power cord itself or the outlet. I've been embarrassed more than once by assuming big problem when it was little.


 o
RE: fisher and paykel model GWL 11

I actually have a GWL10 version, not sure how old but it has done great until lately.

First, thanks to all who posted to this forum to help me diagnose my problem. I had the foul odor a couple of times until the machine would not drain. Based on the forum, I replaced the pump last week and all worked fine. ... until today, the foul smell is back and I am afraid I am about to burn up the pump again! Is there something else wrong I should replace, like the controller board?

On the other hand, I don't want to sink too much money in to a worn out machine.

Thanks again for you help in the past and future!!


 o
RE: fisher and paykel model GWL 11

Does "foul odor" mean an electrical/burning odor?

Pull off the new pump and examine it for signs of trouble.

MAKE SURE you got the correct replacement pump. GWL10 takes a special 230v pump that isn't used on any other model. The wrong 120v pump will fit but it'll get too much voltage, probably self-destruct and probably damage the controller board in the process.

Also have a look at the diverter valve for evidence of overheating, charring, etc.


 o Post a Follow-Up

Please Note: Only registered members are able to post messages to this forum.

    If you are a member, please log in.

    If you aren't yet a member, join now!


Return to the Laundry Room Forum

Information about Posting

  • You must be logged in to post a message. Once you are logged in, a posting window will appear at the bottom of the messages. If you are not a member, please register for an account.
  • Please review our Rules of Play before posting.
  • Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review your post, make changes and upload photos.
  • After posting your message, you may need to refresh the forum page in order to see it.
  • Before posting copyrighted material, please read about Copyright and Fair Use.
  • We have a strict no-advertising policy!
  • If you would like to practice posting or uploading photos, please visit our Test forum.
  • If you need assistance, please Contact Us and we will be happy to help.


Learn more about in-text links on this page here