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5.5 year old GE Harmony Washer Screeching, Repairman said Replace

Posted by saphire (My Page) on
Thu, Apr 25, 13 at 23:04

We purchased our GE Harmony in December 2007 and it has never given us any problems. It has been subjected to heavy duty workouts as we are a family of 7! Suddenly it starts giving this high pitched screech when it starts to spin and then I get an error message.

I called my regular service guy this morning and he said that 95% of the people with GE washers end up getting a new machine! So it is up to me whether I want to most likely waste $50 on the service call. After thinking about it I said no thank you

Figuring I had nothing to lose, I started researching I put the machinet into service mode and it says there may be a problem with the motor. From checking things on the internet this may indicate a Hall Sensor problem or a problem with a bearing that may be out of alignment. The parts for this are about $30 but from what I can tell are at the bottom of the machine so a little tricky to fix.Anyone have experience with this?

Also, I think the manual says that there is still a warranty on the motor, can I just call GE and ask them to send a new motor if that is the problem? Only the part, not the labor is covered but DH is handy. Anyone ever deal with a warranty issue in year 6?!

Thank you

Follow-Up Postings:

RE: 5.5 year old GE Harmony Washer Screeching, Repairman said Rep

I don't have an answer for you, but wanted to tell you how lucky you are to have an appliance repair company that will send out a technician to diagnose the problem for just $50. It's at least twice that where I live in NY.

RE: 5.5 year old GE Harmony Washer Screeching, Repairman said Rep

It seems if they cant fix a machine in 30 minutes and turn a fast fat profit, many servicemen dodge any complicated repair that they may have to spend a little time and effort to get the job done.

RE: 5.5 year old GE Harmony Washer Screeching, Repairman said Rep

Richard, maybe you need a new service person. I live in Long Island

This post was edited by saphire on Tue, Apr 30, 13 at 10:17

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