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| My GWL11 Top loading washer has had nothing but problems! The current problem right now is that it won't stop beeping at me near the end of it's run (near the rinse and spin cycle). I have ran it about 20 times and it stops at the same spot each time. I did try and run it with just a few clothes and it still did the same thing, however when i took everything out it worked. I have unplugged it and plugged it back in, but that didn't reset it. Is there a way for me to reset it or get it back on balance if that is the problem? no one in my town services fisher and paykel so to have a tech come here would be about $200 for driving and diagnosis alone. I need help!!! |
Follow-Up Postings:
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| If there's a malfunction, the beeping should be accompanied by a "Fault Code" which is indicated by a specific pattern of lights on the panel, different than what normally appears during operation. Next time it happens, make a note of EXACTLY what is lit on the panel and post the information here. There're also some diagnostic that can be performed to test various components by accessing hidden functions on the control panel. After you provide details on the fault code, I can direct you on doing some diagnostics to perhaps narrow-down what may be the problem. |
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- Posted by jessicacbrandt (My Page) on Thu, Mar 6, 08 at 19:52
| alright, i'll let you know... right now though, it's not lit up at all, just has the regular light on with the normal choices for the regular cycle, however it is stopped at the final rinse cycle still and just is trying to run, but nothing is happenning. So the motor is running, but it's not moving at all or anything. i tried unplugging it, but that didn't work and now i have no idea what to do! if you have any ideas for me to try to make it at least run so i can get it to beep to get you a code, i'm all ears. it's because i put a few towels in there i think... the machine can't handle any weight at all! please let me know if there's anything i can do- thanks!!! |
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- Posted by jessicacbrandt (My Page) on Thu, Mar 6, 08 at 23:47
| okay so we got it to beep again, but there's no special lights flashing, giving me a "fault code". so here's what lights are on... there are 8 lights up top... since the cycle always stops at the rinse, the first five (from the left) aren't lit up at all, but the first rinse cycle light (6th from left) is flashing orange, then the light to the right of it is orange and then the spin light (final light) is red. Down below the lights are just normal for what i had for my cycle. The regular light is green ( i had it on regular cycle). The wash temp light is on warm and orange, the water level light is on auto and red, and the spin speed light is on fast and green. Please help me if you can- i desperately need this to get fixed!!! thanks! |
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| If you hear a motor running and nothing obvious is happening inside the machine, then the pump is what's running. The beeps you hear is a series of 5 tones repeated every few seconds? None of the panel lights are flashing while the beeps are occurring? If not, then the machine is not generating a User Fault. There may instead be a Machine Fault code stored in the memory. Follow these steps to get into diagnostics, report what you find: 1. With the power off, press and hold Wash Temp Down, then press Power at the same. The machine should beep twice and panel lights should come on. Release the buttons. 2. Press Spin Speed Up three times. The Slow and Hold lights should be on. If you miss it, use the Spin Speed Up and Down buttons to get the right lights on. The Wash Progress lights then indicate what is the last fault code via binary numbers. Add up the numbers per each light that is on to get the fault code. The numbers from left to right are 128, 64, 32, 16, 8, 4, 2, and 1. For example if the 3rd, 4th, and last lights are on, the code is 32 + 16 + 1 = 49. 3. Press the Power button to exit diagnostic mode when done. Report back here what is the fault code, either by calculating the number yourself, or by stating which Wash Progress lights are on from left to right. |
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- Posted by jessicacbrandt (My Page) on Sat, Mar 8, 08 at 20:59
| alright, so we got back home and did what you said and these lights were on... 2nd, 3rd, 5th, 6th and 8th... so 64 + 32 + 8 + 4 + 1 = 109. so that's our total number that's lighting up... you sound like you know what you are doing and we are so grateful! what's next? thanks again! |
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| There is no Fault Code 109 listed in the service literature I have. Can you check the code/lights again? Other console lights may be on during diagnostics, but only the eight wash progress lights indicate the fault code. Make sure the Slow and Hold spin speed lights are on (other spin light combinations display other kinds of info on the wash lights). Also, the last recorded fault may clear itself after eight consecutive cycles if no more faults occur. If you can do so, it'd be helpful to see a picture of the console showing the fault code diagnostic. If you don't know how to post a picture, that's OK. |
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- Posted by jessicacbrandt (My Page) on Sun, Mar 9, 08 at 0:11
| so we re-did it and it's still coming up to 109 by our calculations. we took a picture of it and have it on our computer, but there's no upload photo button and we couldn't copy and paste. is there an e-mail address we can e-mail it to? or a place on the web i can post pictures? or if you can give me instructions on how to put a photo on here i'd love to do it. thanks! |
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| Including a picture in a post requires it to be first placed online somewhere, typically at a free photo-sharing services/site such as Flickr or PhotoBucket or WebShots. All the services provide a ready-to-go URL for viewing the picture, which you simply copy/paste verbatim into your post here. Most ISPs offer server space for users to have a home page or personal web site, and that space can also be used for uploading and sharing pictures. The URL in the post here would be placed between HTML image tags [img src=] and [/img] (replace the square brackets with < and > angle brackets). If you prefer to do so, contact me via e-mail through the form GardenWeb provides on the My Page link by the member name on my posts. When I get the message and reply back, you'll have an address for e-mailing the photo, and for continuing the discussion off-board, since it's likely to get longer and more technical for resolving your trouble. :-) |
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- Posted by thegoodies(john.goodwill@chelanpud.org) onFri, Aug 29, 08 at 15:24
| I have the same problem as you had in this post string. Unfortunatley the problem wasn't solved in this string but looks like you worked with dadoes over e-mail. Can you please help me by providing the solution to your problem? Thanks, John |
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- Posted by Frank(kdrf@comcast.net) onThu, May 20, 10 at 7:31
| Same problem here. Is this problem repairable? If so, how costly would it be? |
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| I had the same problem. Washer would quit and beep after wash cycle. Performed the dianostic and code showed pump blocked. Took hose off diverter valve and found $.20 inside. Two dimes. Removed coins, works fine. |
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| Hi, I am having issues with my washing machine too. I was wondering if you could help me as well. I got the error code as per you instructions. I believe the code is 136 ( 128 + 8). Could you please tell me what the code means and what I can do to fix it? I really appreciate any help you can offer. |
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| I have a fault code 49 - do you know what this means? |
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| Fault 49 is bad cold water valve, or (less likely) a shorted wire on it, or (less likely) bad controller board. |
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| dadoes, You probably don't remember my conversing with you in years past but I was just checking the laundry thread for fun and saw this thread and wondered if you were still around and still active here - I see that you are. I just wanted to take a moment to wish you the very best. I hope that the years have been good to you. I take it that you still have your F&P and that it has served you well. Again, all the very best! Take care |
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| I have a FandP GWL11 washer that has been very good up till about a month ago, it gets stuck in the rinse mode and i used to just go in and press the arrow button and it would proceed with its cycle, now it will do nothing when it gets to this cycle. I have no idea what to do now, can someone please help me. |
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| Stuck in the rinse mode in what way? No operational sounds, nothing happening? No beeping? No lights flashing? Now it will do nothing when it gets to this cycle .... so that means when a load of clothes is started running, it does fill, recirculates for the Eco Active wash phase, fills rest of the way, and agitates? The lid on GWL11 does not lock except during spin, so you need to *watch* what it does (Normal fabric selection, manually select Medium water level) until the rinse phase when action comes to a halt. What it *should* do is: 1) Fill briefly while the basket rotates at 25 RPM 2) The pump turns on and recirculates water, showering into the basket from top right/rear of the tub cover (this a separate water source from the fill flume that's mounted at center/rear under the top deck) with 25 RPM basket rotation. There may be a another very brief fill to top-off the minimal water level. Recirculation runs for about 5 mins. 3) Recirculation stops (no draining), and it fills rest of the way (rotating at 25 RPM) to the medium level, then agitates for approximately 9 minutes. 4) (Rinse Phase) Drain the water, then lock the lid for spin. Close the lid when the water is almost fully drained so it can lock. Report back here the results of what functions it does or does not perform, and what lights are either lit steady or flashing when it gets to the (failing) rinse period. |
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| Greetings TimIndy! :-) |
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| Okay, here is another Fisher and Paykel GWL11 question. My clothes fill to wash and then the washer starts beeping. I have to power it off, power it back on and it will wash my clothes fine. The lights that come on when it is beeping are #3, #4, #7, #8. Any recommendations? |
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| That's an unusual situation. This error probably should prevent the machine from working at all, so seems odd that it goes on through the load when power-cycled after the fault occurs. 53. (00110011) - Rotor Position Sensor Step Fail Primary Source: Wiring. Secondary Source: Rotor Position Sensor Tertiary Source: Motor Controller module. |
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