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| I've always been able to turn off my Kindle (basic model) by holding in the power button until the charge light flashes. But after charging the unit this morning I've been unable to turn it completely off. It either goes into sleep mode or pops right back on.
Any thoughts? Thanks! |
Follow-Up Postings:
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| What to Do If Kindle Is Frozen & Will Not Turn Off or On? Charge the Battery Soft Reset
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| Thanks, Threejs. I tried the 15-second suggestion, but nothing changed. It's not frozen, so I'm reluctant to open up the back, etc. The Kindle Forum answered someone's question about how to turn it off, and they said the unit is not designed to be turned off routinely; it should be done only if it won't be used for a few days. I can go weeks without using mine, so I figured "off" is the way to go. |
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| Susan, I sometimes have on/off problems. Try turning it off while it is plugged in. I have never done the hard reset. If it doesn't shut off, just leave it for awhile. Try it both ways a couple of times. Wait awhile between attempts. |
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| Opening the back, unseating the battery, then putting it all back together will do it too. I've had to do that a few times. It's very frustrating. Just a warning though, I'm sure this void's any warranty that might still be in effect. |
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- Posted by luckygardnr (My Page) on Mon, Aug 27, 12 at 14:30
| This happened to DH's kindle. The hard reset takes about 20 seconds and works a charm. |
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- Posted by donna_loomis (My Page) on Mon, Aug 27, 12 at 14:52
| "the unit is not designed to be turned off routinely; it should be done only if it won't be used for a few days." I turn my Kindle on and off many times a day. That should not be a problem. I say, do a hard reset. As luckygardnr said the hard reset takes longer than 10 seconds. It feels, in fact, like a lifetime, LOL. Don't give up, hold that button even after your digit starts to cramp up. And if that doesn't work, I suggest you call Kindle CS. |
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