Genes - I did try your suggestions - and the Dell won't power up. Wiggling the adapter didn't make a difference. Kay - I'm curious why Dell thought it might be a battery? And I don't have any steps I can walk you through beyond what Genes outlined. Unfortunately, my Dell won't power up. There are replacement batteries on Amazon for just over $20 - so maybe it's worth trying that in case a Dell just won't power up if the batter is bad - whether it's plugged in or not. --------------------- On a separate note, I did get the battery replacement for my lenovo - and it works. Now I can unplug my laptop and get about 3-4 hours (which isn't great - but running on battery is not what I usually need). I did calibrate it once. Charge it fully - let it discharge fully until it shut off. Then recharged it fully. The battery came with instructions to do that once. I am confused, however, as I thought Li-ion batteries didn't need that at all - and that batteries that do need that need a few cycles of it. So I'm wondering if I should go through a couple of more charge and discharge cycles. Thank you. Lynn.

Zep - I have 3 devices in my network list: 1) 1394 net adapter 2)intel 82566mm gigabit network connection (this one I was able to get an updated driver - but on my network connections, it still shows as local area connection - "network cable unplugged,fire..." and I'm not able to click that and get the rest of the sentence. if I click it it just gives me the name of the adapter. 3) intel wireless wifi link 4965AGN The first and third ones say they are connected and firewalled. I believe that this last wireless 4965AGN is the one that has problems and gets repaired. I could be wrong about that. The LAN one I think has always been unconnected/unplugged. I don't know what that's for or if I need it. Is that my wired internet connection? Thanks. Lynn. PS - if I go through network devices and select update drivers, it only offered updated drivers for the intel 82566mm gigabit network connection. Is there any point in googling for updated driver if this route indicate no new drives exist?

Katy, Sure hope you enjoy that new Wireless Keyboard/Mouse. What Brand did you buy? I've always liked the Logitech Line the best. I started with the original Logitech 3 Button Wireless Mouse (still have it). My first Wireless Keyboard (not sure of the brand name) was Infrared and it was horrible, had to have it pointing towards the receiver at all times. I have the MX5500 Combo hooked up to my Desktop Computer right now, best Logitech has ever made (it's Bluetooth and has a great range)(very pricey, think it cost me around $170)! Once you've tried Wireless Keyboard/Mouse Combos you'll never go back! BTW, Windows 10 Updates are nothing to worry about. They've been coming for many, many years and will continue to come. I've had a couple minor problems, but really nothing to get excited about. I have Windows 10 on 5 Laptops, 1 Desktop and 1 Tablet, all running great! It's good that Microsoft is staying on top of any problems! When there are just so many different varieties of computers out there with so many different components, you really just have to wonder how they don't have more problems then they do? You've really got to give them credit! Since you're going to Buy a New All-In-One Desktop, I'd just go ahead and get it with Windows 10 Preinstalled! I'm sure there won't be any problems with a New Computer w/Windows 10. Most of the problems are with Older Computers that are being Upgraded to Windows 10 and the older software that's already installed.

To all you kind people: Update Some things I have managed to do so far: Made a recovery flash drive / Installed Classic shell, which has been a big help / installed my husband's Bible Works software and FireFox, our preferred browser. Today in my spare time I am working on getting and installing Open Office, having no need for and no desire to pay for Office 365, which we could have had a free trial of for one year. I don't want to start down the path of subscribing to the Office software, when all we need is a word processor, so am hoping things will go well. It seems that to download O.O. to the laptop was going to take "1 hour and 1 minute," so now I am about to see if I can download it to a flash drive on my PC and use that to do the installing. (Update on that: It worked fine. Downloaded in a flash and was easy to install, though I did have to override the laptop's warning that it wasn't from the App store, so might be dangerous.) Oh, and I have ordered an external DVD/CD optical drive so as to be able to install the OED, as my husband uses that a lot, too. Things are looking up, but he has not yet begun to try to use the laptop.