So often we hear about bad customer service, so I thought I should let everyone know what great customer service I received from PlumberSurplus.com. I ordered a American Standard toilet from them, along with a few toilet seats. The top on the toilet didn't fit correctly, so I contacted them. They answered me right away and are sending a new tank out. They are allowing me to keep the tank I have. My tile guy is going to grind the top a bit on the inside and see if he can get it to fit. I will use the replacement elsewhere if the repair works. I am not affiliated with them and this is the first time I ordered from them. Their prices are good on some things, other things they are a bit higher. You can search for a coupon code and save $5. Here is a link that might be useful: PlumberSurplus.com

I've worn hearing aids since I was 25 and it's very important to go to an audiologist. I first went to Tufts Medical in Boston and was diagnosed and treated and, since then, I go to an audiologist I trust and admire. I'm completely deaf now due to otostenosis but, due to technology, I have hearing aids that access the middle ear to allow me to hear. People look at my sideways when they see me talking on my phone with the hearing part placed above my ear, that's how I hear through a tiny chip that transports vibrations. I also have a unit that I have plugged in on the tv that sends the sound to that same chip and only I hear it. There are so many types of aids and the dr. will know which type is the best for you depending on your loss and your age. Many older people seem to have trouble adapting. I understand that. If you have a large hospital near you, start with an appt. with an ENT and continue from there. They have a broader base of clients and a better expertise. State clearly how much you want to spend as it can get quite pricey. Hope this helps.

@Michel Gavillet - I was working with a designer so I ordered them through her. If you google QMotion, you can locate dealers located close to you. I wouldn't personally order through the internet - there is selection of fabric; measurement and installation.

I'm going to reiterate that Home Depot is not winning any customer loyalty from me!! It's the only hardware option I have nearby locally. Usually buy from them due to path of least resistance. So far my bad experiences have been: limited in store merchandise options that I like, shopping online to check availability before going to the store and then finding out that the online availability was not correct, ordering things from them and they never show up. This is not a reflection of the local employees, they are nice and good, but the corporation is not up to snuff IMHO. We are putting Home Depot on our "avoid if possible" list. Switching to the Menards next town down the road, and they also do contact less pick up and everyone in the store wears masks, and they also do home delivery. Just seems more "put together" overall and so far we've found things we like there, like a kitchen faucet, bathroom light fixtures . . . We still go to Home Depot for quick things we need mid-project, and I do find plants there I like sometimes, but we drive down to Menards at least once a month. If the pandemic wasn't still ongoing we'd go to Lowe's 45 min. away but we're limiting shopping trips both for economic and social distancing reasons. We have such a backlog of stuff at home to deal with we don't really need to go shopping anyway, this is not something we are doing just because of the pandemic, it suits where we are at now with our lives, wanting to focus on interacting with what we have now, not bringing more into the house . . . Edited to add that I had to wait 20 min. at HD to get a refund for the merchandise that never showed up. It was hardware cloth fencing. The whole time yahoos without masks going in and out and a ventilation system blowing on me with recirculated who knows what. My eyes were itching the whole rest of the day. Next visit I guess I will also have to wear protective eye coverings. Afterwards, the customer service person said they had the fencing in the store, and offered to give me a discount. I questioned her because I said the whole reason I had ordered the fencing is they didn't have it in the store. She again said, "We have it in the store." I went to that aisle because I also needed plant stakes and they were in the same aisle so what the heck. Had to walk through the whole store. And lo and behold, NO, they did not have the fencing and neither did they have the stakes. So quite a wasted trip, wasted time and in these days, wasted risk due to poor customer service. Quite the opposite of my last trip to Menards. I was going for contact-less pick-up but I didn't print my receipt because I thought I would be able to pull it up on my phone. Could not get cell service once at the store, but the folks at customer service printed it out for me. Meanwhile, everyone in store wearing masks, good ventilation, and they were offering you masks if you didn't bring one. Polite, efficient service and delivering in-person what they promised on their Web site.