Hi,

I just ordered one from Costco and got a $30 rebate. I paid $319. It arrived to my home in 3 days. Unfortunately, it came damaged on the corners. There was a 1" chip on both corners. When I called the number that was sent to me in my email, the guy asked me to send him pics of the damage. I did and he said that this was normal and it wouldn't affect the installation since it was going under the granite. I told him nope, I wanted a new sink. He was very nice and sent me a return label and ordered me a new sink. It is on its way and hopefully arrives in good condition. I also called Blanco this morning and asked if this was normal and they said it was not. So I am glad that I returned it.

On the Blanco website they say they have "authorized" retailers and won't honor the warranty if your sink is sold by someone else. I bought a blanco faucet on ebay (or amazon, I forget) but decided to buy the sinks from the local Ferguson's (they gave me a better price than I expected) knowing that returns would be easy if there was a shipping problem. I had a lot of frustration with the glass shades of my pendants and suggest choosing retailers carefully and with consideration for their relationship with the manufacturer.

I'd been assuming I'd order my silgranite sink online until yesterday's conversation with my designer. Because we won't need appliances until late spring, she encouraged me to make a list and watch for online sales EXCEPT for the silgranite sink, which she said is extremely fragile in transit.

Instead, she suggested that I buy it from the place that will source the counters, having them take responsibility for delivering it intact at the same time as the counter.