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jess1979_gw17

Is this normal for new painted cabinets

jess1979
9 years ago

The new cabinets were just finished being installed Tuesday. This is not a big kitchen and nobody is living there right now. I wanted to take some measurements today for the backsplash and saw a few things wrong with the cabinets. Is this normal for painted cabinets? I am planning on mentioning it to the kitchen designer. There was extra trim left that was not used. When I asked the installer about it he said that is normal they order extra trim in case he needs it for something and that I can return it. The cabinets are black and the sides were suppose to be but did not come in that way. So the installer is going to put skins on the ends. I don't know what those are. I have a plate rack and under it it is black but all the other cabinets are the light wood. Should he put these skins on the underside of the cabinets that show the light wood? There also looks like a gap in the trim but maybe I am wrong about it and are seeing things. Can you tell me if this looks right. The cabinets are bought from one of the big box stores.

Comments (20)

  • jess1979
    Original Author
    9 years ago

    this is under the wall cabinets when sitting down you see this

  • jess1979
    Original Author
    9 years ago

    missing paint in spots

  • jess1979
    Original Author
    9 years ago

    looks like a gap when they get the skins on will it fill in? The ends were suppose to be black like the cabinets. Not panels though.

  • jess1979
    Original Author
    9 years ago

    Under the plate rack it is black. It will be a different stove and stove is not against the wall in the picture. Any advise on what you see wrong with the cabinets or are these normal things wrong with new cabinets?

  • klem1
    9 years ago

    Normal? No I wouldn't think so but it does happen and when it happens either the retailer or distrubiter should handle it through the installer. Have you informed the retailer?

  • Jillius
    9 years ago

    I know it's the norm to have the underside of full-height cabinets not look finished. Short upper cabinets like your plate rack are finished (painted, with a flat panel covering the bottom for a clean look) because they're easily visible, but the underside of the taller uppers usually is more utilitarian. It's where the undercabinet lights go, and those aren't meant to be seen either.

    And as far as I know, it's quite common (maybe the norm?) to have to install finish panels for the sides of cabinets on the end of runs. Since your cabinets should be perfectly square and walls never are, there is always some kind of gapping between the wall and the back of your cabinet. Your carpenter covers this gap with a finish panel that has been scribed to fit the wall perfectly.

  • brightm
    9 years ago

    In my experience ordering cabinets through a big box, the ends had to be specified as finished. They should have been at the time of order. I suppose it can be fixed with skins, but in my mind, that's an oversight on the KD there (if they put the design/order together). Example: I have 3 3-drawer stacks that are 24" w. They were NOT interchangeable and had to be installed in the correct spot. One was between the range and a pantry so had no finished end. One was next to the other side of the range and the end of a cabinet run, next to a doorway, it has a finished left end. One is at the end of the island opposite those, it has a finished right end.

    I had to go into the kitchen to look at the bottoms of the wall cabinets. They are not finished. They are the same as the cabinet interiors, a birch melamine. My cabinets are natural cherry, so it doesn't stand out like it does with the black paint. It looks like the only place that'll be an issue for you, potentially, is over the fridge. You might have them order a skin for there too.

    I'd check with them on the cost of the skins now, vs. if they'd ordered the cabinets 'right' the first time. And will you have to pay extra labor to have them installed? I'd be on the store for that (again, assuming it was their design, not yours).

    And your paint issues look unacceptable to me, but I don't have experience with painted cabinets or those with trim such as yours. The places you showed appear to be doors to me, so I'd ask for replacement doors for those spots. My cabinets are Innermost from HD and they were more than willing to ship new doors/drawer front for anything damaged in shipping. If it's a poor finish job, they better be.

  • User
    9 years ago

    Scribe molding to hide the gaps at the out of plumb/level walls doesn't go on until the skins are on. Skins are an acceptable way of finishing the. Sides of cabinets, but not my favorite. I prefer the flush finished sides from the factory rather than in the field. Or the integrated decorative sides. Those are usually more money up front, but less money at the install because the installer will chargefor skins, but when it comes attached to the boxes, there's no upcharge for install.

    The boxes of cabinets are always the plain jane maple/melamine. What's the point in paying for finished sides/interiors when they don't show? You would have had to pay the upcharge for the matching interior in order to get the bottoms to be the face color. Not worth it. Also whether or not it's worth it to flush the underside with skins before/after you install your UC lighting, 95% of people chose to save the money. About 5% have a situation where the undeside is viewable from a closely adjacent seating area, so they opt for the expense. Most just use a light rail, and that takes care of most of the issue. The bottoms are not viewable when standing and using the kitchen after all.

    As for the locations where you are seeing some of the unpainted wood, that too is normal. Wood expands and contracts, and when it shrinks at the joins, you will get a hint of the part that the paint couldn't reach. The joins will also have subtle cracks in the paint that will telegraph their existance. That is what pat of choosing a painted cabinet entails living with. Most makers have you sign an ''awareness form'' to acknowledge that you understand that these issues occur with your choice of paint.

  • jess1979
    Original Author
    9 years ago

    Jillius Thank you for your comments. When I ordered the cabinets I was told the cabinet boxes for this brand of cabinets comes in either white or black so I would not need to have end panels. When the installer was installing the cabinets he told me that it is a new color so he called and is getting skins to put on there. The skins will cover the ends, he really did not explain any more then that. So from what you have said I expect the skins to be on the ends and the light color wood still showing under the cabinets. The gap does not show up well in the pictures but it is between the cabinet and the trim you can see space right between the two of them. Thank you for your input

  • jakuvall
    9 years ago

    Aides and bottoms will typically be unfinished unless specified otherwise. Akins are the answer now. This is designer error.

    Hi end will finish bottoms on painted, others it is an upcharge. Often to have a finished bottom BOTH finished interior(to finish bottom of sides) AND finished bottom are needed. A less pricey alternate is 1/4" panels and molding.

    In a case like yours where a table is so close the bottoms should be addressed with panels, an upcharge. Again designer error. Of course if there was no designer.......

    Unpainted gap at door panel I consider a defect BUT it is not uncommon on lower end brands especially Chinese.

  • aries61
    9 years ago

    You mentioned you bought theses at a big box store, but you didn't mention what brand of cabinets theses are. What brand are they?

  • jess1979
    Original Author
    9 years ago

    Thank you for your responses. Hopefully they do not charge us more for putting the skins on and they match the color of the cabinets. The kitchen designer was the person at HD. He did know the layout of the room. They had someone come out and measure and take pictures. I had explained to him about the table there in front of the big window. He said I do not need the ends because it is black. It sounded like they were not going to charge more for the skins because there was a mistake made. The installer did not explain the mistake. I did read over my contract and it does not have anything in it about painted cabinets. Hopefully I will be able to get a new door for the one cabinet. It is very noticeable in one spot it is bumpy and even sticky when you touch it. One comment I would like to say about black cabinets after the installer installed them there were prints all over them. I asked him if the spots will come off the cabinets and he said they were from his sweaty hands and that I should just leave it until the very end. To wait and clean the cabinet doors off after the counters and backsplash go in. After he left I did wipe the cabinets off and they cleaned up. The black is pretty but as long you only touch the knobs and pulls there won't be fingerprints. Thank you for your help.

  • jess1979
    Original Author
    9 years ago

    The cabinets are Thomasville brand.

  • jess1979
    Original Author
    9 years ago

    I received an email from the kitchen designer which said not to contact him about the cabinets he only sells them. That I am to contact the person on the business card he gave me at our last meeting. He also said he forwarded my email on to her. He did not give me her phone number or email again. I did have the business card so I emailed her, I am waiting to hear back from her. On my order everything is abbreviated can someone explain to me what 3D30 FSIDES would mean. These are Thomasville cabinets. I understood it to be 3 drawer 30" finished sides. If it does I guess I don't understand what finished sides means. If it does mean finished sides can someone explain what that would mean. When I ordered the cabinets he said I don't need the end panels because the ends will come black. I don't know how skins will look or should we get the end panels. If we get end panels I think we have to wait on measuring for the countertop. No one has told us how long it will be to get the skins. It has been almost 3 months since we placed the order to have someone come out to measure so we could order the cabinets.This is a rental and we have someone that wants to stay there in November for Thanksgiving. Would you get the side panels which is more money or have them put the skins on or want what we were told we would get which was the ends would come black? Please let me know what you would do and what FSIDES means. Thank you for your help.

  • User
    9 years ago

    FSIDES is only finished sides if the whole order is upgraded to all plywood. Both box storescharge an extra 20% for that. If it's standard particle board construction, which looks like the case with yours, then it's an error on the KD's part, and the factory would disregard the notation, and the boxes would come as they have, as standard maple melamine sides.

    Skins will be perfectly fine. They just need to communicate with you about the order. Have you talked with the store expediter/project specialist? That's who holds the power in that regard. 90% of the box store "KD's" are mostly untrained order takers without real knowledge as to the real nuts and bolts of the lines, and zero accountability to the customer to fix their errors. I work at one of the box stores, so unfortunately, I know very well of what I speak here. :*/

  • sjhockeyfan325
    9 years ago

    The skin will be fine, especially in a rental. If you look at this picture, notice the corner cabinet is taller than the one next to it and wider than the shelves on the other side. We forgot about finishing those sides and ordered skins after-the-fact and it looked just fine. (This is my old kitchen - previous house)

  • jess1979
    Original Author
    9 years ago

    Thank you for your help and explaining to me about the skins. I am starting to understand it.

  • millworkman
    9 years ago

    "I received an email from the kitchen designer which said not to contact him about the cabinets he only sells them."

    I would think this is exactly the person you should be speaking to, he SOLD them to you, he took your order. Another reason in my opinion to stay away from box stores.

  • jellytoast
    9 years ago

    "I received an email from the kitchen designer which said not to contact him about the cabinets he only sells them."

    Good grief! He only sells them? Isn't your question to him concerning the order that HE placed?