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U.S. customer support for Gaggenau

Posted by zagyzebra (My Page) on
Fri, Oct 4, 13 at 15:36

I was quite surprised when I called to get some plumbing questions answered about the Gaggenau steam oven, and the customer support reps didn't know anything about Gaggenaus at all because they rep four different high-end product lines. They had to look the information up online, same as I would have had to do. This makes me not want to buy the Gaggenau steam oven, which so many here have raved about. For those of you who own Gagg products, how bad (or good) is their customer support? Because my first impressions were bad, extremely bad.

Follow-Up Postings:

RE: U.S. customer support for Gaggenau

I live in the Dallas, Tx. Area & our Gagg- Bosch -Thermador rep is awesome- he's already solved 2 issues with our Bosch induction cooktop with a 10++.

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