A friend, who just had her dishwasher serviced, was told by the technician to never use the pods. They evidently screw up some dishwashers. He also mentioned that we're all using way too much detergent, which accounts for much of the film on glasses.

He recommended only lining the one cup with detergent and always using a Jet Dry type of product.

That is weird. We were told is best TO use the pods by the dishwasher service guy.

I don't know about the potscrubber cycle though - I always just scrape the worst of the gunk off first and then run a normal cycle.

I have a newish Bosch. The installer/service guy told me the Quantum Powerballs were great. When I told him I still had a bucket full of Cascade Complete, he said, oh they're great too. I don't see a lick of difference in how they get my dishes clean (very clean). No streaks, no film, NO ETCHING!!!

I use Quantum Finish capsules, not gel pods - they have powder and a power ball in them. I put it in the main compartment of my KA dishwasher and leave the other one empty. I've used the Pots and Pans cycle as well as the normal cycle and this works out fine. I've also used them in the short cycle and have had no problem with the capsule dissolving.

thanks for the replies! I used the normal cycle last night and everything is clean. Think I'll skip the extra potscrubber cycle for now and maybe save a little water and electricity!