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Your experience working with Henrybuilt?

Posted by whoisthat (My Page) on
Tue, Aug 5, 14 at 12:07

Hi there,

I was hoping to hear from those on Garden Web who have worked with Henrybuilt to design and build their kitchens to see how the experience was from start to finish.

We've been looking at several higher-end cabinet makers and were surprised by how terrible some of the interactions had been with others. From completely blowing us off, to just overall extremely poor communication about goals and deadlines - we expected the process to be pleasant and enjoyable for the amount of money we're considering spending on the project.

I have not heard much about the process with Henrybuilt and wanted to know if anyone had any trouble working with them on their project. Any insight would be greatly appreciated.

Follow-Up Postings:

RE: Your experience working with Henrybuilt?

I wish I could say but we decided to keep our kitchen cabinets after pricing out the Henrybuilt which we though were absolutely gorgeous! Good luck in your search. I agree that in spending that much money one should expect not only a superior product but seamless execution.

RE: Your experience working with Henrybuilt?

Anyone out there who has used Henrybuilt?

RE: Your experience working with Henrybuilt?

My experience working with Henrybuilt has been excellent. I fell for their design and quality first, but then also fell for their high-touch customer service. I renovated my kitchen in 2007 with Henrybuilt cabinets, and over the years have dealt with them on small tweaks and repairs. They are always easy to reach by email and phone, friendly, professional, and they really seem to care if you are happy with their product. They want their clients to know that they are on their side for the long haul, and that was never more true than when they stepped in and helped me recently when I had a problem with my oven burning my cabinets (see link below). Henrybuilt is the best.


Here is a link that might be useful: Henrybuilt forever

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