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Help! Disposal sheild driving me NUTS!

Laura Weller
11 years ago

I love, love, love my kitchen....except for the new disposal shield in the sink.

There is only 1 kind available at the local hardware stores--very stiff rubber with a tiny hole in the middle, and even smaller holes on the edges.

If you pour out a pot of pasta to drain, the sink just fills up. If you chop up veggies or fruit, you have to push all these nasty bits down past the stick rubber with a fork, brush or your hand.

All this so it can be "anti-bacterial" or some such thing. I am so grossed out. I hate this!

I donated my old cabinets and counters to Habitat for Humanity, and if I had known, I would have kept that old crappy piece of plastic for the sink!

Can anyone give me a link to something that will allow water and small food particles to pass through?

Comments (56)

  • writersblock (9b/10a)
    11 years ago
    last modified: 9 years ago

    I've had that universal replacement for about a year and half. It's hard to remember that it drove me crazy at first. They do loosen up over time.

  • Jodi_SoCal
    11 years ago
    last modified: 9 years ago

    I would be irritated too! Our GD's shield is pretty flexible but is hard to clean, especially the gunk on the underside.

    My previous GD shield was removable for easier cleaning. I want that one back!

    Jodi-

  • kashmi
    11 years ago
    last modified: 9 years ago

    I'm so happy to read this thread -- though not so happy about everyone's experiences. I was thinking it was just me. I'm had the same experience since we had our new disposal (Insinkerator Compact Evolution) installed. The rubber-like flanges are so tight and rigid that we've had the same experience as Lauraxx and others. I keep hoping it will get better over time, but it's been 7.5 months and no change yet.

    On the other hand, the disposal is very quiet and works like a charm. Not sure the trade-off is necessary, though.

  • friedajune
    11 years ago
    last modified: 9 years ago

    This is why I have a batch feed disposal (vs. continuous feed disposal that the OP has). No shield needed. No switch in my backsplash or counter either. I know that doesn't help the OP, but for anyone reading this thread and trying to decide on a disposal, they may want to consider a batch feed disposal instead of a continuous feed. This choice is of course a personal one, but I agree with the OP, the shield is annoying, and I always hated having to slide my wrist past its sliminess if a spoon dropped down there.

  • poohpup
    11 years ago
    last modified: 9 years ago

    I've been having exactly the same issue!!! I'm really hoping it gets better over time. I'm tired of my sink filling up and having to shove everything down the drain. Did not have that problem with my old Insinkerator but definitely thinking my new Insinkerator is a PITA. Maybe I'll try to help it along in loosening up somehow.

  • Laura Weller
    Original Author
    11 years ago
    last modified: 9 years ago

    If anyone figures out how to relax it, let me know!

  • home4all6
    11 years ago
    last modified: 9 years ago

    akchicago, or others in the 'know,' could you please explain what a batch-feed disposal is? It sounds like a very good thing.

  • 2LittleFishies
    11 years ago
    last modified: 9 years ago

    I have an OLD disposal and although it's not stiff I have the same trouble. Water gets backed up and I have to push it open with my hand so it will drain down. Same for food.

  • 2LittleFishies
    11 years ago
    last modified: 9 years ago

    home4all- Here's a thread on it. If you look up Insinkerator Cover Control that is an example of bath feed.

    http://ths.gardenweb.com/forums/load/kitchbath/msg030205067618.html?16

    Here is a link that might be useful: Cover Control

  • friedajune
    11 years ago
    last modified: 9 years ago

    Home4all6 - the thread that 2LittleFishies linked discusses some of the differences between batch feed and continuous feed, but I will list them specifically here. Also, this choice is individual to the user - there is no right or wrong choice, just one of preference. Both types have pros and cons.

    A batch feed disposal is turned on and off by its cover, which also doubles as the sink strainer, or if you want to fill the sink with water, the cover acts as a sink stopper too. Because the disposal can only operate with the cover on, some consider it safer than a continuous feed disposal which is turned on by a separate switch. I remember a rental apartment I lived in where the undercabinet light switch and the disposal switch were next to each other, and you really had to think before turning on the disposal. If I had children who like to play with switches and the like, I would only get a batch feed disposal. Just MHO.

    Another advantage to a batch feed is that there is no need for a switch in your backsplash or a hole in your counter (for an airswitch). Love that. Also, as mentioned, batch feed disposals don't need the rubber flange that was the original subject of this thread. You can also see clearly down into the disposal to retrieve spoons or whatever that have dropped down, and no need to slide your wrist past a slimy flange.

    The thread that 2LittleFishes linked mentions that batch feeds might not turn off or something like that. We had batch feed disposals growing up, and I have lived with numerous different ones over many years, and never had that happen.

    The linked thread also mentions that Insinkerator batch feed disposals use a magnetic mechanism in the cover to turn on and off the disposal, and that this magnet may take fiddling. For that reason, I prefer the Waste Kings, which simply have a little mechanical notch (also mentioned in the linked thread) just inside the top drain that turns on and off the disposal. I much prefer that, and also the Waste Kings have larger chambers which I prefer too. The Insinkerators are quieter so that's the tradeoff.

    In the linked thread, Marcolo mentions not wanting to have to put your hand into a filled sink to turn on and off a batch feed disposal. That would be true, but I, like others who responded in that thread, haven't encountered that situation. I mean, if you are filling a sink with water, regardless of whether you are using a batch feed disposal or not, you will have to reach your hand into the water to pull out the stopper to let the water drain in any case.

    One reason people don't like a batch feed disposal is that you put your scraps into it in "batches". I.e. fill it, turn it on with the stopper, pull out the stopper, fill it again until finished. A legitimate complaint, and you have to weigh that against the other pros of the batch feed and decide what you'd like. The Waste King batch feeds have larger chambers, so it take a lot to fill them, so you don't need to do as many batches. Note that it is important to make sure you have room under your sink for the larger chambers of the batch feed disposal.

    I hope that answers all the questions. It's one of those personal preference decisions.

  • friedajune
    11 years ago
    last modified: 9 years ago

    I wanted to add to my last point about having to feed in batches - I rarely need to do more than one batch. Sometimes two if I am using a ton of vegetables. So, to illustrate, this morning I put in one disposal batch a banana peel, 4 egg shells, coffee filter filled with grinds, peel from an orange, and an apple core, and there was room to spare, no need for a second run of the disposal. I have the Waste King 3/4 hp batch feed. The 1 hp Waste King is ginormous. A friend of mine has the Insinkerator Cover Control and it is significantly smaller.

  • Gracie
    11 years ago
    last modified: 9 years ago

    We had the Insinkerator Cover Control installed last week. I'm not so sure they're magnetic anymore. It's a heavy plastic cover and nothing metal sticks to it, as mentioned in the other thread.

  • shannonplus2
    11 years ago
    last modified: 9 years ago

    Sorry we are going a bit OT, but I'll chime in that batch feed disposer is what I had growing up, and what I chose for my family. I agree the continuous feed disposers are more convenient; that's why we bought the huge Kitchenaid 1 hp (instead of the more common 3/4 hp) so we could do mostly all in one batch. For us, the convenience of continuous feed was much outweighed by the safety of a batch feed with children in the house.

  • a2gemini
    11 years ago
    last modified: 9 years ago

    Interesting post!
    I grew up with batch feed but have continuous feeds for many years. My DH and I thought it was a plumbing problem with the new Insinkerator Evolution - but it was the flappers. So, we just spread them apart with a utensil if not draining as fast as we want.
    I might take a shears and give them a haircut!

    I am also a fan of the 1 HP!

  • poohpup
    11 years ago
    last modified: 9 years ago

    a2gemini, I was thinking of giving mine a haircut too. I supposed if it goes terribly wrong, we could always replace the offensive part. lol

  • wizardnm
    11 years ago
    last modified: 9 years ago

    I haven't had any problem with the shield on my disposal. Seems soft to me and easily pops out for cleaning.

    If you opening is the same size, you could probably just order a new shield.

    Here is a link that might be useful: Evolution Disposal

  • a2gemini
    11 years ago
    last modified: 9 years ago

    Pooh - LOL
    Wizard - Guess I should read the instructions - I didn't know it popped out - but officially, we aren't in the kitchen yet....

  • poohpup
    11 years ago
    last modified: 9 years ago

    Mine pops out easily. All the easier to hack it up. lol My old one had "flaps" where this one is a solid piece with folds in it that expands. I really am tempted to cut it into flaps. Maybe I'll go grab a drink, take in the view with my kitchen counters and grab some scissors. :)

  • Tim
    11 years ago
    last modified: 9 years ago

    For what its worth disposals falling out of favor these days up here - might even be against code in some locations. Just makes the water harder to treat before sending it out into the rivers and lakes. In Toronto we now compost all our organic waste - gets picked up weekly.

    I did have a disposal up to last year when I did my kitchen, and over the 10 years we had it the rubber splash guard mostly disappeared. It was a Kenmore unit - heavy duty thing.

  • sjerin
    11 years ago
    last modified: 9 years ago

    Did anyone solve this problem? It's driving me crazy too!! My sink is always dirty-looking (until I run the sponge around it with soap and hot water,) as the water sits there so long. Is it worth it to try to trip the flange?

  • sjerin
    11 years ago
    last modified: 9 years ago

    Woops, that's "trim." I was in a hurry. No takers?

  • weissman
    11 years ago
    last modified: 9 years ago

    If the water is draining out of the sink slowly, just turn the disposal on - that will empty all the water out very quickly.

  • p.ball2
    11 years ago
    last modified: 9 years ago

    Have had a batch feed for years and it is great because there aren't any flaps to block the food going down the drain but it does eventually have other problems. To turn on the batch feed you put the cover in and turn. This flips a switch and it runs. When you are done you reverse the direction and turn it off. The problem is the switch eventually gets worn out and the disposal usually seems to get stuck in the on position. The only way to turn it off is to unplug it. We have replaced the switch but since the original switch wore out it has never been the same. It is hard to turn on and we have gone through several switches.

    For the new kitchen we are getting a continuous feed. I have noticed that my MIL new continuous disposal is pain to get food down because of the stiff plastic flaps. Now I am worried I will hate it. Anyone have good solution yet for the stiff flaps?

  • sjerin
    11 years ago
    last modified: 9 years ago

    Well, we bit the bullet and trimmed the flange a little and I think it's working better, though I'm filling the sink and doing a big stovetop cleaning at the moment. Even using the disposal while draining didn't help; the center hole is just too tiny. Thank you for your suggestions.

  • matti5
    11 years ago
    last modified: 9 years ago

    I am so glad I found this thread as I have been beyond frustrated with my GD shield. At first I thought it was a plumbing issue because of the back up of water, so I called my contractor to take a look. First thing he said was it is most likely the shield, but would check things out. Plumbing checked out fine. He did say that the shield would soften over time, but I'm impatient. Christmas day was a nightmare trying to wash pots and dishes. I think I'll try the trimming idea!

  • whecks
    10 years ago
    last modified: 9 years ago

    SOLUTION:
    Pull out the shield, flip it over and cut/remove a small amount (roughly 1/4" or 1/2 cm) of the rubber from each of the four protruding "channels" (you can use an ordinary pair of scissors). Reinsert shield.

    The alteration won't affect the shield cosmetically or functionally.

    The reason for the problem is the drain hole is too small. By cutting off some of the rubber, you are widening the drain hole (allowing water to exit more quickly than it enters).

    My wife was freaking out over the whole thing...now its all good.

  • cathy725
    10 years ago
    last modified: 9 years ago

    Just be sure not to cut off too much. My last disposal had a very loose cover and spoons would slide in there and we'd find them when we turned on the disposal. :( I got good at checking it before turning on, but forgot once in awhile. Ruined a lot of spoons that way.

  • Linda
    10 years ago
    last modified: 9 years ago

    Great discussion and thanks for the info on batch-feeds akchicago. I have always had continuous feed and never had any problems with the flaps until we bought this last house. Now I understand why. Now I remember that we did have a "batch feed" growing up, and will have to consider that for the remodel. Oh great! One MORE choice/decision to make!!!!

  • brickeyee
    10 years ago
    last modified: 9 years ago

    "The disposal is new and works fine."

    It should have come with a new shield.

    Why was it replaced?

    Run hot water over it and then use a large spoon to push it against the sides of the GD chamber (GD off).

    This post was edited by brickeyee on Mon, Apr 29, 13 at 14:53

  • mike1975
    10 years ago
    last modified: 9 years ago

    Ugh I was in the same position with my Insinkerator Compact as everyone else here....until today. I used scissors to put a slice into the parts of the splash guard that slopes downward. The raised parts have the small horizontal opening at the tops. My sink is now draining the way it used to with the old disposer. I still have to push scraps in, but it isn't nearly as bad as it was. I should have done this months ago when I had it installed.

  • Madeline616
    10 years ago
    last modified: 9 years ago

    A solution I found is to run it through the dishwasher, in the top rack, a few times. This, plus some use, loosened mine up pretty well.

  • justmakeit
    10 years ago
    last modified: 9 years ago

    Are we talking about the Quiet Collar Sink Baffle? I just took mine out. The disposal runs fine without it, and is still plenty quiet. Hope I'm not unwittingly courting disaster.

  • danphil99
    8 years ago

    This is an old thread, but I recently found it while dealing with the Quiet Collar Sink Baffle. If you call Insinkerator they tell you it's on purpose that the baffle is meant to create a "water dam" to make it quieter. It's by design (and is VERY quiet). However, after pressing them they will send you a free non-quiet baffle which doesn't water dam. I just did that so can't confirm it works until it gets here.. but since they know of the issue and have a solution, I'm guessing the new baffle will do the trick. Hope that helps future people looking for this!

  • designsaavy
    8 years ago

    Thank you for that info. We've had our new sink and Insinkerator garbage disposal for about 3 weeks now and having the same problem.

  • autumn.4
    8 years ago

    I was just searching this the other day. I have 'modified' my baffle with scissors twice now as the water dam drives me nuts. It's ridiculously slow. I think I'll call myself. Thanks for the tip!

  • gwengors
    6 years ago

    I widened the opening of my new disposal with scissors. I carefully snipped around the hole. I have never had one so tight even in two brand new houses. What does it matter if the hole is bigger? At least the water won't back up. If the food does not go down, I will widen it until I like it.

  • gschaff2
    5 years ago
    last modified: 5 years ago


    We struggled with water backing up. I resolved by cutting holes in the baffle. See the attached photo.

  • HU-936953519
    5 years ago
    last modified: 5 years ago


    I cut out the vertical dividers between the flaps. It drains like a champ now.


  • sdavispa
    4 years ago


    I’ve had my Insinkerator for almost 3 years - it works great but I still had the same drainage problem. I cut about an 1/8 inch from 4 points of the rubber drain baffle. It now works much better. I also purchased a tool on Amazon to push large amounts of food down the drain.

  • PRO
    Noelle McCloy Rogovin Designs Art
    4 years ago

    I work in the plumbing industry and sell garbage disposers. I've heard of this issue with multiple brands of disposers (non-batch feed type.) At first I thought it was due to a poor venting system after customer switched to a single bowl versus an old double bowl sink, since water is able to drain more rapidly with the 2nd drain venting air. I believe this could still be a factor, but have learned that most manufacturers have made their baffle more stiff and with a smaller center hole. The easy way to fix this problem is to simply cut the hole in the baffle a little larger or cut one section off the baffle. This will allow the air flow and water to drain. I do not recommend to remove the baffle completely because it does have a purpose: to help keep unwanted items from falling into the sink, to prevent debris flying out of the disposer while in use and also to deaden the sound.

  • amyduncan
    4 years ago
    last modified: 4 years ago

    I realize this post is old, but in case it helps someone I thought I would post my solution. After reading the variety of solutions people offered up, I solved our issue similarly to gschaff2. The quiet baffle on my Insinkerator Pro750 (purchased in 2018) didn't require as many holes to drain as pictured in gschaff2's solution. I used an ordinary hole punch to punch one hole in the center of each of the 4 bottommost flanges. I punched only 4 holes. You can barely see them once the flange is reinstalled. The top flanges (and sides of the flanges) are still intact. As far as I can tell, this has not significantly increased the sound level when the disposal is running, however I have not tried running it with a significant amount of waste yet.




    .

  • Rick Cobb
    4 years ago

    Manufacturers dirty little secret... I noticed this problem when I replaced my 20 year old disposal 10 years ago. With intense competition, manufactures decided to decrease the size of the hole in the flapper cover so they could claim their disposals were quieter than others. Originally the engineers that designed disposals specified the best size of the hole based on functionality. Manufacturers decided to trade off functionality to decrease noise. Personally, I would rather have the functionality. I too have looked long and hard for a better replacement. I ended up snipping out a bit of the hole to increase the size and allow better drainage. Do so carefully and a little bit at a time. You can easily improve the situation with maybe a 1/4 inch larger cutout.

  • Laura Massie
    4 years ago

    Amazing! Ive been dealing with this issue for 3 years. I just cut mine to have larger opening and it is working perfectly now. Thank you!!!

  • tiffanyclark1
    3 years ago

    Another solution that works is just placing a small soup can in the hole for a period of time so the flaps start to slope in a bit more. It just accelerates the natural process.

  • Tom Vogel
    3 years ago
    last modified: 3 years ago

    wow! good to see this many people noticing that problem. when we remodeled or kitchen 3 years ago we added a 2nd island & sink. our kitchen designer recommended our new sinks, which we love & ordered new garbage disposals. we noticed the 'water dam' problem & the installer said they're all like that now. i said i might cut more slits or a bigger hole at which he said it'll nullify the warranty (probably true). so 3 years later i'm shopping for new garbage disposals because these are so annoying and i run across the discussion! guess i'll try altering the rubber guards now!!

    and BAM!! fixed!!

  • Jason Freund
    3 years ago

    Thanks for the post, Rick Cobb, it all makes sense now. The disposal gasket is definitely not due to being stiff and needing to break it in. I've had mine for 2 years, and there is no change -- it prevents everything from going down the drain unless you push it through. You'd think there would be generic replacements by now that have larger holes (since they wouldn't care about the noise rating of your unit). In the mean time, I'll just use some scissors.

  • S P
    5 months ago
    last modified: 5 months ago

    I absolutely hated the rubber (removable) insert of my garbage disposal. Even after all the recommendations of how to clean it and disinfect it. It still stunk. I admit I am a bit OCD. The thought of harboring bacteria in my kitchen was more than i could stand. We rent, so removing the garbage disposal was not an option. But i did find a solution. I removed the insert and tucked it into a sandwhich bag to put back after the lease was up. I bought 2 semi-flat sink strainers to match both sides of the sink. Wow! No more nastiness. It holds in place when I do use the disposal. The disposal is quieter than before and my sink no longer backs up on either side. Cleaning is so easy too. No more idors either. Rubber and plastic are pourous and harbor bacteria. Stainless steel does not. Odd solution, but it works!


  • catspa_zone9sunset14
    5 months ago

    Better yet is NO sink garbage disposal, at all. I can't for the life of me understand why anyone (other than those who sell "stuff") thought this was a good idea in the first place. Just another noisy, noxious thing that can malfunction and, worse, a needless burden on municipal sewer systems and aquatic ecosystems in general. Joyfully banished the Insinkerator that was in the existing kitchen with our current renovation. Now just a clean, quiet sink with no stinky, slimy pit under the drain. Organic matter goes to compost, where it does good, not harm.

  • S P
    5 months ago

    I agree. i rent, for now. But the next house I own, out goes the garbage disposal!