We chose our contractor on reputation and he took a retainer of $1,000 up front for the design, non-refundable. It was a little scary, but his rep was so good I was comfortable doing it. I'm sure he and his KD would have folks walking off with their plans to Kitchins-R-Us otherwise. Once we approved a design they priced it out, and broke out all the upgrades and when we gasped, showed us what could be cut out or done more stock, or whatever. It all worked out well. Good luck.

It is not the most common buy it is hardly unheard of. I use a hybrid now but that will change to something more like pay up front. Actually we are currently turning away anything but referrals but will consider a retainer up front.

Are you shopping for "a" design? Or are you shopping for a designer? First one is pot luck, second one is someone who works and is thorough. Design is not magic, there are no secret ideas- it is just work. Talent is largely willingness to work (99% perspiration)

As to referrals: it is surprising how rarely people ask for them and half that do never contact them. Still they need be available but the problem is that as a simple courtesy they need be asked first. Is it okay? How/ when are you willing to be contacted? How are things? Any issues? How are the kids? Preferably by phone. OK so I keep a list ready. But, back to the first point, if it's been many months since someone asked for them I feel duty bound to contact them again. That is a couple hours work to fit in can be difficult sometimes. Call and ask again.

"The first two companies came back with estimates WAY above my stated max cost."

ForestIL:

Don't hire either of these two. They are obviously incapable of qualifying their customers. A successful contractor spends no time estimating jobs that are obviously over budget.