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Moen Motionsense faucets

Posted by yooper856 (My Page) on
Sun, Apr 7, 13 at 16:23

Hello!

I just installed a Moen Motionsense kitchen faucet and was wondering if anyone else is having issues with the pressure/volume on manual mode verses the sensor or auto mode. I get noticeably more pressure when I use the sensor verses just turning it on with the handle. I did pop out all the screens and they are clean. I called Moen on this and they agreed that the sensor mode gives you 2.2gpm where manual turn on is only 1.6gpm. They offered me a different screen to change out to even out the pressure (well by offer meaning I paid $18.00 for it :) ) but it came in being the same screen that's installed already. I even removed the screen...no change. Anyone come up with a solution yet?
Thanks!


Follow-Up Postings:

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RE: Moen Motionsense faucets

Yikes! Let me know what you figure out. I have ordered the same faucet for my kitchen to be installed in the next month.


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RE: Moen Motionsense faucets

Well Moen was super great to work with....sent me new screens and a new cartridge all no charge. Unfortunately it did not remedy the situation.....so when considering this faucet just know that you get about a 25% reduction in flow when in manual mode. Automatic or sensor mode does not flow through the cartridge so that's why you get better pressure, but the manual mode is just not quite enough. Disappointing but we are learning to live with it!


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RE: Moen Motionsense faucets

Do you know what your street/house water pressure is by chance? Maybe you're on the low pressure end of your townships receipt of water, so water pressure is naturally lower.

Or if you have a water pressure reducer, maybe its set to 40 psi or so and could be moved up a tad to help this situation.


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RE: Moen Motionsense faucets

Great thought.....but unfortunately not the case. This just changed when I replaced this faucet. Had plenty of pressure and volume with my 2 year old Delta faucet, and like I mentioned pressure is great when on the auto or sensor mode, it's just when you turn on the faucet using the handle is where I'm having the issue.


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RE: Moen Motionsense faucets

YES! Totally noticed this too in both of my Motionsense faucets. I wonder why they did this?


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RE: Moen Motionsense faucets

Sorry, I don't believe in mixing electronics and plumbing. Guess I'm just old school.


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RE: Moen Motionsense faucets

This is a very important post for others yooper. It makes no sense.
Can they remove a restrictor from the manual flow line?

Electronic faucets are still new technology so there will always be dumb stuff like this popping up. They need to get it right.


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RE: Moen Motionsense faucets

I have to say, I can live with this issue. The much more annoying thing is when you're using the manual handle to get a small flow of water for something precise - filling a measuring cup, adding some water to a bowl, dampening a paper towel, something like that - you shut off the water and BLAMO the sensor immediately turns on the faucet full blast. Had they programmed in a 1-second delay between the manual handle and the sensor this wouldn't be an issue - as it stands this drives us nuts every single day.


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