We've been using the company that installed it (new construction) 7 years ago. Now the warranty with them is up, we're no longer required to use them. But should we stick with them (about $350 last time) or look for someone new? We supply our own air filters (DH changes every 3 months) since they don't include the high MERV filters we prefer, and last time we supplied the humidifier filter too (I don't think we have a spare right now so they'd need to supply that or I have to order ASAP).
Maintenance on these seems to consist mainly of changing the filters but we did have an issue with a condensate pump a few years ago that was taken care of under warranty, so I'd like to keep/build a relationship with a company just to have someone to call for repairs (though out of warranty). Just not sure whether I want this company or someone more local (and also wondering if new person could make adjustments to settings to make it more efficient, the installer really didn't and I've read up on it, set lockout, etc. but wondering if we could do better).
Update: The closer (?) installers use Waterfurnace, there are designers listed close by, one of whom we had contacted prior to construction and he never got back to us (the Waterfurnace dealer/installer did, we we picked Climatemaster). The company we had design/install the system in our modular home is a GeoElite dealer - but I don't know if that's just based on sales. You would think that it's better to go with someone who installs Climatemaster products to service them, though, their techs should have latest training. The WF place also is pushing 2x/yr PM contracts.
In that case, I've only got 2 within 25 miles or so, the closer one listed on Climatemaster site is not a GeoElite dealer. Should I call them for PM and a sanity check on my settings (and cost comparison to installer's PM)? Or stick with the installer? There are 2 more CM dealers within a 30 mile radius.
Actually, I've been wondering if we should schedule a home energy audit with electric company, the installer's contract said "The heating and cooling loads will need to be designed on Manuel J software and will be designed to meet the energy star guidelines. This will require the home to pass an energy star blower door test for maximum energy savings. " and it took years to get Man J numbers from them after we installed, and they never did the blower door test, when I asked about results they said they don't do them(???). I've pulled out fiberglas from around windows and doors and replaced with spray foam as I finished trim, but I'm sure there are some leaks. Ductwork was run (by GSHP installer) in basement and attic, insulated and sealed with HVAC (not "duck") tape but I don't know if seams were sealed before insulating? Anything else a home energy audit should look for?
The WF website says our HVAC and water heating costs should be below $75/month most of the year (assuming 19 cents/kWh, our rate is actually about 1cent less), peaking at $130 in Dec/Jan (I've always found Feb to be the highest usage). We don't have HVAC metered separately, and I do have electric dryer,a 15 (?) year old toploader, and a teen who loves long showers (DSH to 80 gal tank dumps to another 80gal Vaughan wired) so we may be using a LOT of hot water. AFAIK, we don't use more than average for lighting (mostly CFLs) or appliances (1 plasma TV, only on at night, not even most nights) and other appliances are Energystar though I do quite a bit of canning and cooking, of course oven gets used more often winter than summer. We have a 16 yr old 5cf upright freezer that runs part of the year (like now) and a 5 yr old (18cf?) chest freezer that runs year round.
Our electricity bill averages 43 kWh/day 365 days a year, though of course the usage varies from about 30 kWh/day (spring/fall) to as high as 75 kWh/day when backup heat strips are running in Feb.
This post was edited by ajsmama on Thu, Nov 6, 14 at 11:52
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