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perfitpair

Trane not cooling. compressor problem?

perfitpair
12 years ago

A couple of questions. I have a XL16i Trane, 3 years old. It was just checked/serviced two weeks ago and was fine. We were away last week and over the weekend it stopped cooling for our housesitter. The repairman came out and replaced a capacitor but said it needed a new compressor as well.

The parts are under warranty but labor was quoted at over $500 for 2 hours. Does that seem reasonable?

Does it seem reasonable that a 3 year old compressor would fail - after it was just checked?

They turned the unit off - not great in our Florida weather - so the house was at 88 degrees last night. We turned the unit back on to cool and in an hour it was 82 and over night down to 73 again. I think this unit has two compressors but does this amount of cooling seem like one of them is out?

Any comments would be useful.

Should I look for another company to service the unit? or make the repair?

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