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need_help2

air conditioner noise drives me insane

need_help2
10 years ago

Hi, I need help in recommendation.

I live on the top floor of a condo in California. It turns out that three air conditioner units are located on the roof of the closet areas near my master bedroom and one of the units is making low-frequency ringing and grinding noise, which makes my bedroom an engine room. The noisy unit belongs to another condo owner downstairs. It's an older R22 air conditioner, for which I was told that it is obsoleted in California and needs to be replaced by an R410 type of air conditioner. Since the refrigerants are incompatible, that means the coolant exchanger piping that's inside the condo will need to be replaced as well. The cost is high since the work involves ripping out old piping above the acoustic ceilinig. A guy told me about $5,000. The owner doesn't want to do anything even though the noise is causing me issue. The owner was sensible enough to turn off the air conditioning by 10:30pm so that I could sleep. However, they moved out and recently rented their condo to a couple. The couple know that I was having issues with the noise but they didn't care and set the thermostat to 71F. It turns on all night long and drove me out of my bedroom since I can't sleep. They wouldn't open their windows even in the evenings because there are airplanes passes by. It's on every night at all hours, sometimes starts and stops every 10 - 12 minutes. I could not sleep and have headache. I am extremely stressed out about this due to the long exposure of the low-frequency, engine-like sound day and night. I am now sleeping in a tougher futon on my 2nd bedroom, but still hear some of the noise when I wake up and the annoyance make me difficult to fall back asleep sometimes. I got drywall contractors to look at my master bedroom area but since the big heat exchanger is underneath the original drywall, none of them think sound insulation was feasible since they can't reach it around the piping and the pressurized sprinklers. I've done extensive research since then and it seems that the drywall and new batting would not help because the low-frequency noise has long wave-lengths that could penetrate 3-6 foot walls. The HVAC contractor that the property management company called in has the nerve to say that there is no abnormal noise and that a damper blanket wouldn't help. (I wasn't there when the repairman was on-site because it wasn't my air-conditioning unit), so whatever he said....
What are my options?
I am considering two things:
1) ask the owner to put vibration isolators underneath their air conditioning unit. I've seen http://kineticsnoise.com/ supplies something like that. However, would it be also complicated because the fan and the piping on the roof-top unit would need to be extended and reattached? Does the vibration isolator actually work?
2) get an estimate about the replacement to a R410 type of air conditioner and suggest to the owner that I will share the cost of the new air-conditioner and the replacement labor work. I am willing to put a premium to my sleep, since I am desperate.
What do you suggest? Any other ideas?

Comments (12)

  • jackfre
    10 years ago
    last modified: 9 years ago

    I would get an independent evaluation of the system and based upon that report decide what to do. There are system cleaners that would allow the existing piping to be used for the 410a refrigerant. It is definitely best to replace, but in this situation cleaning may be best.

    I guess you could also sue for loss of use of your home, to force the owners who are aware of the problem and worked with you to be good neighbors to address the issue.

    Good luck!

  • mike_home
    10 years ago
    last modified: 9 years ago

    Have you discussed the problem with the condo association? The condo bylaws may have rules about excessive noise after 10 pm.

  • need_help2
    Original Author
    10 years ago
    last modified: 9 years ago

    ok. thanks Jackfre and Mike_home. I contacted the home owners association 4-5 times over the last year, and finally they gave up and told me to contact the rental property management company because they said HOA doesn't have enforcement power on this. It's very frustrating.
    I am considering putting spring vibration isolators underneath as the first step and see what happens. Then will get an evaluation to see how much it is to replace the entire R22 to R410 system (maybe flushing the piping) and see how much that is and offer to cover 50% of the cost. If the owner refuses, I am considering law suit....but not sure what are my chances.

  • jackfre
    10 years ago
    last modified: 9 years ago

    In your desire to help yourself, by adding vibration isolation, you are probably assuming the responsibility for the units operation. Do not touch that unit or it will become yours. All yours! Call your attorney and discuss it with him. The owners are aware of the problem as they were willing to work with you by modifying their use of the "problem". I know how I would handle it, but, well, that is just me!

  • need_help2
    Original Author
    10 years ago
    last modified: 9 years ago

    Hi Jackfre, that's very good advice. I am going to buy those vibrator isolators and have the repairman put them underneath for me - the repairman is dispatched by the property management company of the rental unit. I assume that would be fine.....

  • bus_driver
    10 years ago
    last modified: 9 years ago

    Just guessing on my part, the vibration isolators will help to reduce but will not completely eliminate the noise.

  • jackfre
    10 years ago
    last modified: 9 years ago

    The thing about noise or vibration on equipment is you don't know exactly where it is coming from. Is it the compressor? Is it the line set? You appear to be determined to get into this unit without getting legal advise. I think that is a mistake as even having the associations person do it, it is still coming at your direction. You assume responsibility. I think that is the way this goes. Good luck!

  • need_help2
    Original Author
    10 years ago
    last modified: 9 years ago

    I am sure the vibration noise played a big part. When I stand bare foot on the carpet underneath the air conditioner, I feel the vibration. Also the repairman said that the compressor blanket wouldn't help because the noise is the vibration. However, the repairman doesn't really seem to care about trouble-shooting the vibration. I had an appointment with the repairman next Wednesday and will take a look and discuss the options. By the way, it's not the association person I am dealing with. The repairman deals with the rental property management company, which in turn acts on behalf of the downstairs unit owner when the repair cost is under certain amount. Given that nobody in this mess has the incentive to solve the issue but me, I am driving the process and hoping to come up with a solution to alleviate my problem. Once I have an agreed upon solution with the repairman, I am going back to the rental property management company to tell them what we are going to do, and hope that the owner will agree. After all this is a low cost solution. It would be outrageous if the owner doesn't agree. I have been sleeping on the floor on my 2nd bedroom on a futon for a week now. Yesterday I attempted to stay in my own bedroom with earplugs again but I could still here the ringing/grinding sound which gave me a headache. Eventually I was driven back to the futon on the floor.

  • sktn77a
    10 years ago
    last modified: 9 years ago

    You can use the R22 copper lineset with R410a refrigerant if it is throughly flushed out. Request a copy of the HOA bylaws and review them. They should prevail over any rental company agreement.

  • need_help2
    Original Author
    10 years ago
    last modified: 9 years ago

    thank you sktn77a. That's good to know that I can still use the lineset after flushing out the R22.
    Re: HOA bylaws: It has no teeth and no enforcement power - that's why I have come to this point.....
    Anyhow, the Property Management company is now in contact with the owner on my proposal to put on the spring vibration isolator and sound blanket, it looks that they would say yes after confirming this will not harm the operation of the air-conditioning unit. I will find out next week.

  • Sarah Lee
    3 years ago

    What happened and what was the resolution? I’m having the exact same issues

  • need_help2
    Original Author
    3 years ago

    I put in the vibration isolators , it helped to some degree, but not all. eventually their air conditioner died and replaced with a new one with a hard plastic platform underneath. I also asked the HVAC people to put in the same isolators. But the biggest help, it turned out, was that the HVAC people added some sort of isolation on the air exchanger that was mounted beneath my floor. So with isolation both on the top and bottom, the noise diminished so much that I can fall asleep now. Another unit air-conditioner on top of me was replaced also, a hard plastic platform is also used.