|
| Is there a way to contact York tech support directly. Currently, my hp will switch between hp and fossil fuel every 15 minutes during morning warm up (these are not defrost cycles). The local installer tells me that once the fossil fuel is energized, the programming should not allow the fossil fuel to shut down before it has satisfied the thermostat. The installer replaced the controller board it still demonstrates the same switching problem (new board was same rev level as old board, probably means same program on the controller chip). The installer can't reprogram a York hp and York doesn't talk to customers. I know this hp is not meeting there advertised efficiency or cost savings (for which I got a federal rebate because of advertised efficiency).
I'd like to talk to somebody at York that can get this thing fixed. There's probably a whole lot of people out there that don't even know this is happening with their hp. Any suggestions would be appreciated |
Follow-Up Postings:
|
- Posted by neohioheatpump (My Page) on Thu, Mar 1, 12 at 13:08
| I think its your thermostat/controller thats making this happen and not your hp thats causing the problem. I've heard of these fossil fuel kits. A better way to control a hp and gas furnace is to have a thermostat that is meant to hanle the switching between the hp and furance and can control the 2 easily. Mine is a honeywell focus pro with an outside t-stat. I can program when to run hp and when to run furnace based on outside temp. I can program how long to allow running in heatpump mode before going back to furnace. |
Please Note: Only registered members are able to post messages to this forum. If you are a member, please log in. If you aren't yet a member, join now!
Return to the Heating & Air Conditioning Forum
Instructions
- You must be a registered member and logged in to post messages on our forums.
- Posting is a two-step process. Once you have composed your message, you will be taken to the preview page. You will then have a chance to review the contents and make changes.
- After posting your message, you may need to refresh the forum page in order to see it.
- It is illegal to post copyrighted material without the owner's consent.
- HTML codes are allowed in the message field only.
- No advertising is allowed in any of the forums.
- If you would like to practice posting or uploading photos, please visit our Test forum.
- If you need assistance, please Contact Us and we will be happy to help.